--- source_url: "https://www.strivacity.com/capabilities/identity-verification" title: "Customer Identity Verification Software & Solution" mirrored_at: 2026-08-13T03:41:50.128Z host: www.strivacity.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/www.strivacity.com/capabilities/identity-verification" --- > **Original source:** https://www.strivacity.com/capabilities/identity-verification ## Verify your customers’ identity at sign up (or any time) ![Identity verification](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c5e47161a66_strivacity_id_verification_hero_flat.svg) ![Identity verification](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c5e47161a66_strivacity_id_verification_hero_flat.svg) Verifying who’s on the other side of the keyboard is one of the biggest challenges when you're crafting sign-in journeys. With Strivacity you can choose from all of the common identity verification techniques including phone record matching, knowledge-based questions and even document verification. Verifying who’s on the other side of the keyboard is one of the biggest challenges when you're crafting sign-in journeys. With Strivacity you can choose from all of the common identity verification techniques including phone record matching, knowledge-based questions and even document verification. ## Benefits ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c5e4616192e_trust.svg) ### Build trust Increase new account conversion rates ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c811b161944_contactless.svg) ### Make it easy Bring contactless customer experiences to life ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c1cdb161945_prevent-fraud.svg) ### Protect customers Prevent fraud and account hijacking ### ‍ ## Benefits ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c5e4616192e_trust.svg) ### Build trust Increase new account conversion rates ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c811b161944_contactless.svg) ### Make it easy Bring contactless customer experiences to life ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c1cdb161945_prevent-fraud.svg) ### Protect customers Prevent fraud and account hijacking ### ‍ ## AI capabilities built-in #### AI Assist AI Assist transforms identity management into a guided, natural-language experience. Ask for help, get an answer, and make changes instantly. [ Learn more about AI Assist ![](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/64259842d8e30ca84c161807_arrow%20\(2\).svg)](https://www.strivacity.com/capabilities/ai-assist) #### Strivacity for Agentic AI Strivacity for Agentic AI delivers secure delegation and accountability for both humans and AI systems within a single product. Every agent is authenticated, scoped, and auditable. [ Learn more about Strivacity for Agentic AI ![](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/64259842d8e30ca84c161807_arrow%20\(2\).svg)](https://www.strivacity.com/capabilities/strivacity-for-agentic-ai) ## Business outcomes that matter Strivacity delivers measurable results that go beyond automation. ![Faster time to value](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/693287ba91c8b450f1c934e6_Strivacity-Flexible-migration.svg) #### Faster time to value Deploy identity flows up to twice as fast ![Lower operational costs](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/6932878c0efb564bb3442bde_Strivacity-Flexible-migration%20\(1\).svg) #### Lower operational costs Reduce manual troubleshooting by 80% ![Strong security](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/69328a4e94922aef2162396f_Strivacity-Flexible-migration%20\(2\).svg) #### Strong security Extend adaptive access to human and agent sessions ![Full compliance](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/69328a4e0058581047a09d8a_Strivacity-Flexible-migration%20\(3\).svg) #### Full compliance Isolated environments aligned to data residency requirements ## How it works It sounds easy. Take something unique your customer knows (or possesses) and compare it to a trusted source of data. If it matches, voila we can assume the user is who they claim to be. But there are lots of decisions to make along the way. We put you in control so you can shrink risk and create a customer experience to be proud of. ## Why Strivacity Unlike legacy IAM, Strivacity unifies human and agent identity in one single-instance product. ![No shared tenants](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/693294cae482522bfc8a1a68_Group%204125.svg) #### No shared tenants Every brand gets an isolated, secure environment ![Built-in, not bolted on](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/693294e1ea385cfe05e5e64c_Group%204126.svg) #### Built-in, not bolted on AI capabilities come standard, not as add-ons ![Unified identity](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/693294ed73251aa861dbca16_Group%204127.svg) #### Unified identity Manage humans, systems, and AI from one product ![Predictable pricing](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/6932950374f902a7070636a7_Group%204128.svg) #### Predictable pricing All value, no AI tax ![Don Assalone, Mohegan, Identity Verification](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c2ffa1619df_mohegan-white-logo.png) VP, CISO “Our guests appreciate the ease of having a single account to access our offerings. They expect lock-tight security for their accounts. With Strivacity, we can give them that and more as we continue to grow.” ![Susanne Colle, Mohegan, Idnentity Verification](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c2ffa1619df_mohegan-white-logo.png) Susanne Colle, Director Loyalty Marketing “The Strivacity team was so adaptable and friendly. From the start, it felt like they were a part of the Mohegan team.” The Forrester WaveTM: Customer Identity And Access Management Solutions, Q4 2024 "Customers said that they need strong reporting and dashboarding capabilities in a CIAM solution to be able to justify investment and get business value." ![Strivacity Logo](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/64259842d8e30c1d58161999_how-we%27re-different-logo.svg) ## How we’re different ![a purple background with white squares](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/6821d40fbd9ef0a619239ba3_How%20we%E2%80%99re%20different.png) ![No data provider contracts to sign](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6a311a7df03fad7253831f1b_no-contract.svg) No data provider contracts to sign ![No data provider contracts to sign](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6a311a82b0aad0ed3dfc9a0a_clicks.svg) Set everything up with clicks … not code ![No data provider contracts to sign](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6a311a8754eee660cbbfc56d_visual-workflows.svg) Visual workflow lets you make adjustments fast ![No data provider contracts to sign](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6a311a91309c736f59521f6f_brand-ux.svg) 100% control over the brand and UX ## Key capabilities The real magic of our approach lies in the “how”. Our clicks-not-code philosophy puts you in complete control by letting you choose which layers of verification to include, which order to perform them in and how to route failures and successes. ‍ The real magic of our approach lies in the “how”. Our clicks-not-code philosophy puts you in complete control by letting you choose which layers of verification to include, which order to perform them in and how to route failures and successes. ‍ ### Identity affirmation We show you the key decisions you need to make in drop-down menus and on/off buttons so you can create workflows that best match the risks you want to mitigate.  For example, start with lower-friction checks like phone record matching. Then, if it fails, route customers to knowledge-based verification based on credit bureau data. ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c4c05161a67_strivacity_identity_affirmation_flat.svg) ### Identity proofing For the highest level of assurance ask your customer to scan their government issued ID and upload a “selfie” photo. We verify their ID with government records from over 190 countries and confirm that their selfie photo matches the picture on their ID. You get 100% control over the branding and messaging so you can create a great experience. ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c9343161a68_strivacity_identity_proofing_flat.svg) ### Fraud prevention To filter out visitors who are definitely not your customers we let you block all bots and also block risky phone numbers and phones that have recently had their SIM card swapped. ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/64259842d8e30c1619161a69_strivacity_fraud_prevention_flat.svg) ## Identity verification features Feature How it works Identity affirmation Phone record matching Affirms customer’s identity by comparing information presented by the registrant to their phone carrier records. Knowledge-based questions Affirms the customer’s identity by asking them questions based on their financial history. Identity proofing Document-based verification Proofs the customer’s identity by scanning a government document and taking a selfie to confirm the registrant is the person on the ID. Fraud prevention Bot detection Checks login and registration request to see if it is associated with known bot activity. Risky phone number detection Restricts phone number used for identity verification to exclude types frequently used by bad actors like non-fixed VoIP and 1-800 numbers. SIM swap detection Rejects phone numbers that have recently been switched from one device to another so bad actors can’t use stolen phone accounts. ## What makes our B2B CIAM solution unique? The capabilities that set us apart for B2C CIAM deployments ([read them here](https://www.strivacity.com/why-strivacity/how-were-different#how)) also make us the top choice for B2B CIAM deployments. In addition, competitors can’t match us on these three critical capabilities that’re required for successful B2B deployments. ![Strivacity logo](https://assets-global.website-files.com/64259842d8e30c2ec61617ab/6548ae5506d09ec51a21253f_logo.svg) COMPETITORS Organizations and roles designed for B2B Drag-and-drop organization and group assignments to support any hierarchy or permission combo for B2B users. Org assignments and roles must be hard coded since the org model wasn’t designed for B2B. One platform for all B2B scenarios Manage an unlimited number of B2B customers (and customer relationships) from one platform so you can create different customer journeys for different user populations. Typically requires multiple instances to support different customer relationships and/or customer journeys. Audit from one place Centralized auditing of all changes and user activity lives in one place so audits and compliance a breeze. Audits typically require following bread crumbs and swiveling between multiple products and interfaces. ## What makes our B2B CIAM solution unique? The capabilities that set us apart for B2C CIAM deployments ([read them here](https://www.strivacity.com/why-strivacity/how-were-different#how)) also make us the top choice for B2B CIAM deployments. In addition, competitors can’t match us on these three critical capabilities that’re required for successful B2B deployments. ![Strivacity logo](https://assets-global.website-files.com/64259842d8e30c2ec61617ab/6548ae5506d09ec51a21253f_logo.svg) COMPETITORS Organizations and roles designed for B2B Drag-and-drop organization and group assignments to support any hierarchy or permission combo for B2B users. Org assignments and roles must be hard coded since the org model wasn’t designed for B2B. One platform for all B2B scenarios Manage an unlimited number of B2B customers (and customer relationships) from one platform so you can create different customer journeys for different user populations. Typically requires multiple instances to support different customer relationships and/or customer journeys. Audit from one place Centralized auditing of all changes and user activity lives in one place so audits and compliance a breeze. Audits typically require following bread crumbs and swiveling between multiple products and interfaces. ![Strivacity Logo](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/64259842d8e30cdf27161a06_Vector%20\(13\).svg) ## Schedule a time to meet with us Just starting your CIAM research? Ready for a product demo? Curious about replacing your current CIAM solution? Schedule time with one of our identity experts for a meeting tailored to your specific needs. [ Contact Sales ](https://www.strivacity.com/company/contact-sales) ## Agentic Identity Bring Intelligence to every identity [ See more ](https://www.strivacity.com/capabilities/agentic-identity) ## Registration & self service Make it a breeze for customers to sign-up, sign-in and manage their account [ See more ](https://www.strivacity.com/capabilities/registration-self-service) ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6549d62ca5cee654d7819cb8_B2B-manual.svg) ### Manual B2B workarounds Behind-the-scenes emails, spreadsheets and approvals that lead to delays and dead ends. ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6549d6459fa4aa44fe623815_B2B-minimum.svg) ### Minimum viable experiences A B2B customer experience that checks the box but falls short of customer expectations. ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6549d653cad14f949bd2e9a5_B2B-endless.svg) ### Endless engineering queues New features, fixes and upgrades to your B2B sign-in experience that sit for weeks and months. ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6549d65edb28857979f91ee8_B2B-help.svg) ### 1-800-HELP-ME Internal and customer requests to customer support to create and update B2B accounts. ## We make your B2B sign-in experience remarkably simple Say goodbye to manual workarounds and “how-do-I” calls to customer support. Our intuitive organizational model and fine-grained RBAC controls put your customer in charge of their own accounts. [ EXPLORE OUR PLATFORM ](https://www.strivacity.com/products/our-platform) ## Support for all B2B models B2B sign-in scenarios can vary quite a bit across different industries and business models. We support all of the major types of B2B models including hybrid models: ![](https://cdn.prod.website-files.com/64259842d8e30c67631617ad/6548982ebba4fa0fbdbec91a_arrow.svg) ### B2B **For organizations whose customers are other businesses** - Example: Manufacturing ![](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/68f0ad952941a5866842197b_654d4358b24006de11d7ac96_b2b.svg) ### B2B2C **For organizations who serve their customers through third-party agents or partners** - Example: Insurance ![](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/68f0ad953159c939004c8110_654d435dd6b77b9245023f0b_b2b2c.svg) ### Hybrid B2B + B2C **For organizations that have both business customers and individual consumers** - Example: Energy utilities ![](https://cdn.prod.website-files.com/64259842d8e30c2ec61617ab/68f0ad954632c59ae5d72750_654d4361ce915162f64703bd_hybrid.svg) ## What makes our B2B CIAM solution unique? The capabilities that set us apart for B2C CIAM deployments ([read them here](https://www.strivacity.com/why-strivacity/how-were-different#how)) also make us the top choice for B2B CIAM deployments. In addition, competitors can’t match us on these three critical capabilities that’re required for successful B2B deployments. ![Strivacity logo](https://assets-global.website-files.com/64259842d8e30c2ec61617ab/6548ae5506d09ec51a21253f_logo.svg) COMPETITORS Organizations and roles designed for B2B Drag-and-drop organization and group assignments to support any hierarchy or permission combo for B2B users. Org assignments and roles must be hard coded since the org model wasn’t designed for B2B. One platform for all B2B scenarios Manage an unlimited number of B2B customers (and customer relationships) from one platform so you can create different customer journeys for different user populations. Typically requires multiple instances to support different customer relationships and/or customer journeys. Audit from one place Centralized auditing of all changes and user activity lives in one place so audits and compliance a breeze. Audits typically require following bread crumbs and swiveling between multiple products and interfaces.