--- source_url: "https://www.scnsoft.com/devops/managed" title: DevOps Managed Services 👨‍💻♾️ mirrored_at: 2026-09-02T01:02:27.249Z host: www.scnsoft.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/www.scnsoft.com/devops/managed" --- > **Original source:** https://www.scnsoft.com/devops/managed DevOps managed services are a way to allocate one or several DevOps directions to a third-party vendor if the in-house team is busy with other tasks or lacks relevant expertise. ScienceSoft guarantees the level of DevOps optimization where new software updates are rolled out up to every hour, and the **change failure rate is <5%**. ## Why Choose ScienceSoft? - **37 years** of experience in IT and **18 years** in [ITSM](https://www.scnsoft.com/it-operations/itsm). - **ITIL-certified** personnel. - **23 years** of experience in [information security](https://www.scnsoft.com/it-operations/managed/security) and certified **Ethical Hackers** on board to embed **DevSecOps** into every stage of SDLC. - Over **4,300** successfully completed IT projects. ### Partnerships and recognitions ## DevOps Directions We Are Ready to Take Charge Of IaC (Infrastructure as Code) We use IaC instead of manual configurations to: - Break infrastructure configurations into reusable modules for efficient provisioning. - Ensure continuous code testing. - Keep track of all infrastructure versions. - Simplify and automate on-demand infrastructure scaling. - Automate the deployment of diverse environments. CI/CD pipelines We set up, fine-tune, and maintain robust CI/CD pipelines to enable: - Automated builds, deployment, and testing of the code. - Prompt feedback to QA specialists and developers to support agile iterations. - Real-time monitoring and continuous improvement. Configuration management We maintain and control system configuration throughout its lifecycle to achieve: - Consistency across the development, testing, and production environments. - Automated configuration deployments. - System integrity, regardless of the changes introduced to software and hardware components. - Traceability of all changes introduced to the system. Container management We create, monitor, and orchestrate containers to: - Enable on-demand scaling of software resources. - Achieve fast deployments and releases as containers can be rapidly instantiated. - Implement tailored security measures for each container. - Ensure they run uniformly in different environments. DevSecOps ScienceSoft embeds DevSecOps into every stage of SDLC to: - Automate security testing and security monitoring. - Promptly detect and respond to vulnerabilities that pose a real threat. - [Ensure compliance](https://www.scnsoft.com/security/compliance) with regulatory requirements and automate compliance checks. ScienceSoft designs test automation scenarios and balances manual and automated checks to: - Cut testing time by up to 18%. - Guarantee zero severe defects in production. - Enable continuous testing throughout the CI/CD pipeline. Our DevOps team delivers a whole range of cloud infrastructure management services, including: - Optimization of cloud resources and expenses. - Monitoring the health, performance, and security of cloud resources. - Developing strategic cloud infrastructure enhancement plans to stay in sync with the changing project or business needs. Monitoring and logging We centralize logging and set up alerting mechanisms to: - Promptly notify teams about critical events and anomalies. We proactively detect issues at an early stage through 24/7 monitoring of: - Application performance (response time, error rates, latency, throughput, etc.) - Infrastructure metrics such as CPU usage, memory usage, network latency, and more. ## What Our Clients Say [image] > ScienceSoft's DevOps engineers helped us **optimize our AWS infrastructure** and set up a **continuous software delivery** process. > > We've been working with ScienceSoft for almost a year, and it has been a great experience throughout. The team is very **professional, well-organized**, and is always **on top of the finer details**. We're impressed by their passion for solving problems and implementing improvements. This is exactly what a long-term, harmonious partnership should look like. [image] > Our company turned to ScienceSoft for **infrastructure management** of the web application that we offer to our clients for sending SMS notifications. > > ScienceSoft has been providing an excellent level of service maintaining the application's AWS infrastructure, as well as deploying and configuring new **Linux-based virtual machines** and **AWS cloud services**, such as Amazon EC2, Amazon RDS, Amazon S3, Elastic Load Balancing, Amazon ElastiCache, Amazon Route 53, and many more. [image] > We cooperated with ScienceSoft's **test automation** team to validate the performance of our partner's ecommerce store. During load testing, ScienceSoft's test engineers revealed some **performance bottlenecks**. To find the root causes of these performance defects, ScienceSoft's team designed and ran additional **configuration tests**. Sometimes we required near **real-time feedback** on the test results, and ScienceSoft's test engineers were available for frequent meetings and calls. ## Additional Services for a Well-Rounded DevOps Process [image] DevOps consulting Get **expert guidance** on the DevOps tools and practices. Our DevOps consultants can design a tailored **DevOps** **roadmap** for your project, **troubleshoot** and optimize the existing infrastructure, and **transfer their knowledge** to your team. [I'm interested](https://www.scnsoft.com/devops) [image] Cloud migration Reduce IT infrastructure costs by **up to 37%** by migrating your data to a private, public, or hybrid cloud. As a **vendor-neutral** service provider, ScienceSoft will suggest an optimal cloud platform to match your unique needs and limitations. [I'm interested](https://www.scnsoft.com/cloud/migration/services) Need a Specific DevOps Service Combination? Describe the DevOps aspects you need to handle, and we will compose a multi-skilled team to cover your exact needs. ## Benefits of DevOps Managed Services [image] Cost reduction **Minimize** **the costs** by hiring trained and mature DevOps specialists, easily **scale the team** up and down, and avoid infrastructure **overprovisioning**. [image] Refined workflows Get a team of mature DevOps experts who will **fine-tune your workflows** using proven DevOps best practices and **identify inefficiencies** (lack of monitoring and logging, inconsistent environments, slow feedback loops, etc.) [image] Continuous evolution By partnering with a proactive DevOps provider that stays on top of the latest industry advancements, you guarantee that your apps and infrastructure stay scalable, secure, and cost-effective in the ever-evolving digital landscape. ## ScienceSoft's Key DevOps Quality Benchmarks - Change failure rate <5% of code changes result in incidents and failure. - Lead time for change It takes from 1 hour to 1 week to deliver new functionality or updates. - MTTR Full system recovery after a fail takes from 1 hour to 1 day. - Deployment frequency Code changes are deployed up to several times a day. ## DevOps Tech Stack We Apply ### Containerization tools - Docker - OpenVZ - Kubernetes - Apache Mesos - Red Hat OpenShift - Podman - Docker Swarm - LXC - Container Registry - Artifact Registry ### Infrastructure automation tools - Ansible - Puppet - Chef - HashiCorp Terraform - HashiCorp Packer - Pulumi - AWS CloudFormation - Azure Resource Manager ### CI/CD tools - GitLab CI/CD - Jenkins - GoCD - Bamboo - CloudBees CodeShip - TeamCity - Travis CI - Cloud Foundry - CircleCI - Cloud Build - Drone CI - Argo CD - Werf - Container Registry - Artifact Registry - Amazon ECR - Azure DevOps - AWS CodeBuild - AWS CodeDeploy - AWS CodePipeline - AWS CodeCommit - AWS Artifact ### Test automation tools - Selenium - Appium - Protractor - fMBT - XCTest - TestStack WHITE - Cuit - Ranorex - Postman - Apache JMeter - HP QuickTest Professional - Unified Functional Testing - LoadRunner - Warp - Tsung ### Monitoring tools - Zabbix - Nagios - Prometheus - Elastic Stack - Grafana - Datadog - Fluentd - Logstash - Kibana - Graylog - syslog-ng ### Coding & scripting - Bash - PowerShell - [Python](https://www.scnsoft.com/software-development/python) - [Golang](https://www.scnsoft.com/software-development/golang) - YAML - Perl - HCL Technologies ### Databases / data storages #### SQL - Microsoft SQL Server - Microsoft Fabric - MySQL - Azure SQL Database - Oracle - PostgreSQL #### NoSQL - [Apache Cassandra](https://www.scnsoft.com/data/big-data/cassandra) - Apache Hive - Apache HBase - Apache NiFi - MongoDB - Microsoft Fabric ### Clouds - Amazon Web Services - Microsoft Azure - Google Cloud Platform - DigitalOcean - Rackspace Technology ## Pricing Models for Managed DevOps Services [image] Bucket of hours **Recommended pricing model.** You can pre-pay for a set number of hours at a discounted rate. It is especially beneficial when you need a qualified specialist to deal with only a few specific DevOps tasks, such as on-demand troubleshooting, performance tuning, or containerization efforts. [image] Set monthly fee Pay a monthly fee determined in advance based on the service composition, regardless of the number of hours worked. [image] Time and Material Pay for the actual time and material spent. [image] Fixed fee Pay a predetermined price for a defined scope of work (e.g., CI/CD setup, team training, infrastructure audit). [image] Get an Estimate for Your DevOps Managed Services Answer a few questions about your current development operations, and our experts will prepare an estimate tailored to your request. ## How to Choose a DevOps Managed Services Company To settle on the right managed services provider, make sure you get answers to the following questions: How does this DevOps vendor establish communication? Check how the vendor communicates during the presales process and ask how your collaboration will work after the start of the engagement. A mature MSP will be ready to provide a clear collaboration matrix, communication plan, and examples of the deliverables. ScienceSoft's team usually sends monthly reports detailing the achieved metrics and holds weekly meetings to discuss future DevOps strategies, but we are ready to adjust communication frequency and format to the client's expectations. How does the vendor guarantee the security of my data? Check if the vendor is ready to sign an NDA or other relevant privacy agreements. Ideally, a DevOps MSP should also comply with standards such as ISO 27001 and SOC 2 to prove that it has the proper measures in place to protect your sensitive data. Will the vendor work proactively or in a break/fix mode? Some vendors advocate for a preventive approach to managing DevOps, while some MSPs are hired to deal with problems as soon as they arise. ScienceSoft combines the strengths of both strategies, proactively seeking opportunities to enhance the DevOps strategy and optimize the processes. At the same time, we perform regular tasks we were assigned with and stay available to promptly fix any emerging issues. Will the vendor share knowledge with my team or other vendors? ScienceSoft strongly advocates for no vendor lock-in. Ask your potential MSP if they're willing to do the same and continuously share [complete and transparent documentation](https://www.scnsoft.com/software-development/about/how-we-work/documentation) of their efforts. Not Sure if Managed DevOps Is the Right Choice? Tell us about your needs, and we will offer multiple cooperation options, complete with non-binding quotes, to help you understand if we're the right match. Whether you need to outsource only a few DevOps tasks or want someone to handle the whole process, our team is ready to go all out to make your project a success.