--- source_url: "https://www.matson.com/matnav/about_us/cust_feedback.html" title: Customer Feedback - MATSON mirrored_at: 2026-08-27T01:02:12.135Z host: www.matson.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/www.matson.com/matnav/about_us/cust_feedback.html" --- > **Original source:** https://www.matson.com/matnav/about_us/cust_feedback.html - [General Information](https://www.matson.com/matnav/about_us/index.html) - [Search Vessel Schedules](https://www.matson.com/matnav/schedules/interactive_vessel_schedule.html) - [Contact Us](https://www.matson.com/matnav/about_us/contact_us.html) - [Customer Feedback](https://www.matson.com/matnav/about_us/cust_feedback.html) - [SQES Policy](https://www.matson.com/corporate/about_us/sqes.htm) - [Security Programs](https://www.matson.com/matnav/about_us/security_programs.html) - [Refrigerated Container Services](https://www.matson.com/matnav/about_us/refrigerated_services.html) - [Current Fleet](https://www.matson.com/matnav/about_us/vessel_stats.html) - [New Ship Build Program](https://www.matson.com/leading-hawaii-service-into-the-future.html) - [Services](https://www.matson.com/matnav/services/hawaii.html) - [Refrigerated Container Shipping](https://www.matson.com/ocean/hawaii/refrigerated-services.html) - [Quote Request](https://www.matson.com/matnav/about_us/contact_us.html) - [Ship Your Car to/from Hawaii](https://www.matson.com/ocean-services/hawaii/ship-your-car-to-hawaii.html) - [Household Goods Shipping](https://www.matson.com/hhg-personal/index.html) - [Equipment – Hawaii](https://www.matson.com/matnav/services/hawaii_equipment.html) - [Tariff Rates/Rules](https://myrates.descartes.com/) - [Free Time, and Detention and Storage Charges](https://www.matson.com/ocean-services/hawaii/free-time-and-detention-and-storage-charges.html) - [Contact Us](https://www.matson.com/matnav/about_us/contact_us.html) - [Shipping Schedules](https://www.matson.com/fss/reports/haw_s.pdf) - [Shipping Schedule (with Inland Points)](https://www.matson.com/fss/reports/haw.pdf) - 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[Oil and Gas Service](https://www.matson.com/oilandgas) - [Quote Request](https://www.matson.com/matnav/about_us/contact_us.html) - [Ship Your Car to/from Alaska](https://www.matson.com/ocean-services/alaska/ship-your-car-to-alaska.html) - [Household Goods Shipping](https://www.matson.com/hhg-personal/index.html) - [Alaska Equipment](https://www.matson.com/matnav/services/AK_Equipment.pdf) - [Alaska Shipping Schedules](https://www.matson.com/fss/reports/alaska.pdf) - [Terminal Hours & Cutoffs](https://www.matson.com/others/AK_terminal_hours.pdf) - [Tariff Rates/Rules](https://myrates.descartes.com/) - [Contact Us](https://www.matson.com/matnav/about_us/contact_us.html) - [Services](https://www.matson.com/alaska-asia.html) - [Alaska – Asia Shipping Schedules](https://www.matson.com/matnav/schedules/interactive_vessel_schedule.html) - [Alaska Terminal Hours & Cutoffs](https://www.matson.com/others/AK_terminal_hours.pdf) - [Tariff Rates/Rules](https://myrates.descartes.com/) - [Contact Us](https://www.matson.com/matnav/about_us/contact_us.html) - [Services](https://www.matson.com/asia.html) - [Tariff Rates/Rules](https://myrates.descartes.com/) - [Services](https://www.matson.com/china/index.html) - [China Quote Request](https://www.matson.com/ocean-services/china/china-offices-contact-info.html) - [Equipment – China](https://www.matson.com/china/equipment.html) - [Refrigerated Container Shipping](https://www.matson.com/china/refrigerated-services-china.html) - [China Shipping Schedule Westbound](https://www.matson.com/china_new/WBchinaSchedule.pdf) - [China Shipping Schedule Eastbound](https://www.matson.com/china_new/EBchinaSchedule.pdf) - [Search Vessel Schedules](https://www.matson.com/ocean-services/vessel-schedules/interactive-vessel-schedule.html) - [Contact Us China Service](https://www.matson.com/china/Contacts.html) - [Services](https://www.matson.com/alaska-asia.html) - [Refrigerated Container Shipping](https://www.matson.com/ocean/alaska-asia/refrigerated-services.html) - [Alaska – Asia Quote Request](https://www.matson.com/matnav/about_us/contact_us.html) - [Equipment – Alaska – Asia](https://www.matson.com/ocean-services/asia/alaska-asia-equipment.html) - [Alaska – Asia Schedule](https://www.matson.com/matnav/schedules/interactive_vessel_schedule.html) - [Contact Us](https://www.matson.com/matnav/about_us/contact_us.html) - [Services](https://www.matson.com/japan-service.html) - [Japan Quote Request](https://www.matson.com/japan-service/contact-us.html) - [Equipment – Japan](https://www.matson.com/japan-service/equipment-japan.html) - [Refrigerated Container Shipping](https://www.matson.com/ocean/japan/refrigerated-services.html) - [Japan Shipping Schedules](https://www.matson.com/fss/reports/jpn.pdf) - [Japan Shipping Schedules (with Inland Points)](https://www.matson.com/fss/reports/jpn_i.pdf) - [Contact Us Japan Service](https://www.matson.com/japan-service/contact-us.html) - [Services](https://www.matson.com/matnav/services/south_pacific.html) - [Refrigerated Container Shipping](https://www.matson.com/ocean/south-pacific/refrigerated-services.html) - 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[Japan](https://www.matson.com/fss/reports/jpn.pdf) - [Hawaii](https://myrates.descartes.com/) - [Alaska](https://myrates.descartes.com/) - [Guam & Micronesia](https://myrates.descartes.com/) - [Japan](https://myrates.descartes.com/) - [Ports Map](https://www.matson.com/matnav/ports/index.html) - [China Ports](https://www.matson.com/matnav/ports/china.html) - [Long Beach](https://www.matson.com/matnav/ports/long_beach.html) - [Oakland](https://www.matson.com/matnav/ports/oakland.html) - [Tacoma](https://www.matson.com/ocean-services/port-locations/tacoma.html) - [Hilo](https://www.matson.com/matnav/ports/hilo.html) - [Honolulu](https://www.matson.com/matnav/ports/honolulu.html) - [Kahului](https://www.matson.com/matnav/ports/kahului.html) - [Kawaihae](https://www.matson.com/matnav/ports/kawaihae.html) - [Nawiliwili](https://www.matson.com/matnav/ports/nawiliwili.html) - [Guam](https://www.matson.com/matnav/ports/guam.html) - [CNMI](https://www.matson.com/ocean-services/port-locations/cnmi.html) - 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