---
source_url: "https://www.flexport.com/help/category/my-flexport-account/"
title: "Flexport Help Center | My Flexport Account"
mirrored_at: 2026-08-14T15:04:07.204Z
host: www.flexport.com
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mirror_canonical: "https://index.42a.ai/www.flexport.com/help/category/my-flexport-account/index"
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> **Original source:** https://www.flexport.com/help/category/my-flexport-account/

[Back to Help Center](https://www.flexport.com/help/)

Help Center

Frequently asked questions about your Flexport account: how to use the app, pay invoices, assign user roles, send messages, and access powerful reporting tools.

-   ### How Can I Add a Bank Account for ACH?
    
    Detailed instructions describing how to add bank information to your Flexport account.
    
    -   [Read More](https://www.flexport.com/help/26-flexport-app-add-bank-account/)
    
-   ### What Does an IRS Notice Look Like?
    
    An IRS Notice is the official IRS letter with your Taxpayer Identification Number or Employer Identification Number (EIN).
    
    -   [Read More](https://www.flexport.com/help/69-irs-notice/)
    
-   ### Which Browsers Can I Use to Access the Flexport App?
    
    The Flexport app supports Chrome, Firefox, Safari, and Microsoft Edge.
    
    -   [Read More](https://www.flexport.com/help/229-flexport-app-browsers/)
    
-   ### Why Does Flexport Require a Copy of the IRS Notice During Account Setup?
    
    The IRS Notice is used to verify your EIN.
    
    -   [Read More](https://www.flexport.com/help/94-irs-notice-copy/)
    
-   ### Why Does Flexport Require a Photo ID During the Account Setup Process?
    
    Flexport requires a government-issued photo ID in order to meet Customs regulations, and to protect your identity.
    
    -   [Read More](https://www.flexport.com/help/93-flexport-app-photo-id/)