--- source_url: "https://www.ebay.com/authenticity-guarantee/handbags" title: eBay Authenticity Guarantee for Handbags mirrored_at: 2026-08-04T01:31:47.944Z host: www.ebay.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/www.ebay.com/authenticity-guarantee/handbags" --- > **Original source:** https://www.ebay.com/authenticity-guarantee/handbags ### What is Authenticity Guarantee? Authenticity Guarantee is an authentication service where category experts verify eligible items to ensure they’re authentic and that their condition matches the listing before being shipped to you. ### How does Authenticity Guarantee work? All listings with the 'Authenticity Guarantee' checkmark are eligible for the authentication service. Once you purchase an eligible item, it’s shipped to an authentication center to be inspected by category experts who perform a multi-point inspection to verify the item's authenticity and that the condition matches the listing. Upon passing inspection, it’s carefully packaged and delivered via expedited shipping. A signature is required for items over $1,500. If the item doesn’t pass inspection, you’ll automatically receive a full refund. For items with minor discrepancies, we’ll contact you to confirm whether you would like to continue with the purchase or receive a refund. ### Will I be charged a fee for Authenticity Guarantee? Authenticity Guarantee is free for eligible handbags and accessories priced $500 and above. For select handbags and accessories, priced between $200-$499.99, Authenticity Guarantee is available as an add-on service for $40 at checkout. ### What items are eligible for Authenticity Guarantee? Authenticity Guarantee is available for select brands, in new or pre-owned condition, listed under Women's Bags & Handbags, Women's Accessories, as well as Men's Bags, Men's Accessories categories, and sold for USD $500 or more. Auction items are also included in the service if the item sold is one of the eligible brands and sells above $500. Women's Bags & Handbags, Women's Accessories, Men's Bags, and Men's Accessories sold for $200-$499.99 USD are eligible for the add-on Authenticity Guarantee service. You can identify eligible listings by looking for the blue Authenticity Guarantee checkmark in the search results or the top right of the item's page. The eligible brands for Authenticity Guarantee are [here](https://pages.ebay.com/ag-brands/). Only select items purchased on eBay.com are eligible for Authenticity Guarantee. Items that are listed on eBay.com from select sellers located in Japan, United Arab Emirates, the United States, and Greater China to a buyer located within the U.S. are eligible for Authenticity Guarantee. Check back for additional countries to be added. Items shipping to addresses outside of the U.S. are not eligible for the service at this time. Unincorporated territories (including Puerto Rico and the U.S. Virgin Islands) and armed forces postal locations are not currently covered. ### What happens at the authenticator? After the authentication facility receives the handbag, the authenticator confirms the item and collateral materials are consistent with the listing title, description, and images. Then they will perform a multi-point authentication inspection. Finally, the item will receive a unique Authenticity Guarantee card and a security tag. ### Is there an authentication card? Yes, all items verified as authentic come with a card with details about the item, such as brand and model. ### Who is providing the authentication services? eBay's team of professionally trained authenticators vet and verify each item, utilizing detailed, physical inspection and advanced technical equipment in a state-of-the-art facility. ### How long will the authentication process take? How long until I get my item? After a buyer purchases an eligible item, the seller is required to send the item to the authentication facility, where they inspect the item within two business days of receipt. Once the inspection is complete, the item will be sent to the buyer with expedited, secure delivery, including signature confirmation for items over $1,500. ### How can I track the progress of my purchase? Tracking information is available on the [Purchase History](https://www.ebay.com/myb/PurchaseHistory) page, where you'll be able to track the shipment of your order and see exactly where it is in the authentication process. As part of the Authenticity Guarantee service, you will also receive an order update email once your item goes through inspection. ### Is signature confirmation required upon delivery? Signature confirmation will be required for items over $1,500. ### Will I receive the original packaging with my purchase? If the seller has included original packaging as described in the listing, all components will be sent to the buyer. ### What if the item does not pass inspection? If the authenticator cannot verify the item's authenticity or the item's condition is not consistent with its listing, we will send it back to the seller. The buyer will then be issued a full refund to their original payment method. ### What should I do if I want to change or cancel my order? You can request to cancel your order through the [Purchase History](https://www.ebay.com/myb/PurchaseHistory) page within an hour of purchase if the seller has not yet shipped the item. Unfortunately, we cannot accommodate address changes at this time. Please double-check to make sure you've entered the correct address. Learn more about canceling your order [here](https://www.ebay.com/help/buying/cancelling-order/cancelling-order?id=4004). ### Where is my item shipping to, and why is it not my address? Your item will first ship to the authentication facility. Once verified, the authenticator will send your item to the address entered at checkout. ### How can I track the progress of my purchase? Tracking information is available on the [Purchase History](https://www.ebay.com/myb/PurchaseHistory) page, where you'll be able to track the shipment of your order and see exactly where it is in the authentication process. ### What is the difference between duties deferred & duties pre-paid options, and how do you pay for each? If the buyer selects to defer duties payment at checkout, they will be responsible for paying duties assessed by customs authorities prior to successful delivery. With duties deferred, the carrier used to ship the order will reach out over email and/or phone/text to collect duties from the buyer. If the buyer selects duties pre-paid at checkout, they will be responsible for paying duties to eBay at the time of check out, and eBay will guarantee the buyer will not be charged any additional amount for a successful delivery of their order. ### How are duties calculated? For duties pre-paid, eBay leverages item specifics and the corridor along with a full set of technology on tariffs for different items to predict duties that will apply on the order. When buyers check out with duties pre-paid, eBay will guarantee the buyer will not be charged any more for a successful delivery. For duties deferred, customs authorities will calculate duties to assess on each individual order, and the transportation carrier will contact buyers to collect and remit duties to the customs authorities prior to delivering the package. This will also include any services fees the carrier may charge in order to facilitate the collection and remittance of duties to customs authorities. ### Who is responsible for the shipping cost and what is the associated fee? Buyers will be responsible for shipping costs for Authenticity Guarantee items. There will be a $35 charge for the international shipping leg. ### Will I be reimbursed for the duties if I return my item? If you select duties prepaid at checkout, eBay will refund the duties collected at checkout upon a successful return to the authentication facility, in addition to the funds paid for the item and sales tax. If you select to defer duties at check out and have paid duties to a carrier in order for the item to be imported, you may contact eBay customer service to receive a credit for duties paid in the case of a SNAD return. For all duties pre-paid purchases, eBay will refund you the duties upon a successful return of the shipment. ### Can I return items purchased with Authenticity Guarantee? You can return an item for any reason if the seller accepts returns and the return is requested within the seller's stated return window. In the unlikely event that you receive an item that does not match the listing you can return the item as long as it is not considered final sale and the return is requested within the [eBay Money Back Guarantee](https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210) time frames. ### What is Final Sale? For items that are eligible for Authenticity Guarantee, an item is Final Sale when both of the following criteria are met: - The seller doesn't offer returns or the return request falls outside the seller's stated return window, and - The item condition is "New with tags" or "New without tags". ### Does the eBay Money Back Guarantee protect authenticated items? Authenticity Guarantee purchases are covered by eBay Money Back Guarantee when all [eligibility requirements](https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210) are met, and when: - The item is not received - The item arrives damaged, or - The seller doesn't fulfill their return policy as stated in the listing. For Authenticity Guarantee purchases, [eBay Money Back Guarantee](https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210) does not cover returns on the basis that an item is not as described, when the item is considered final sale. ### How does the return process work? You will first send the returned item to the Authentication Facility. Within two business days of receiving the item, the authenticator will verify the item returned is the same item and in the same condition as it was sent to you. The security tag that is attached to the item must be untampered with to be eligible for a return. Items that are unable to have a security tag attached during the verification process, such as small wallets, will need to pass a quality check to confirm that the item hasn't been used by the buyer. Once verified, the authenticator will ship the item to the seller, and a refund will be processed. The seller or buyer (as defined by the listing) is responsible for shipping costs to the authenticator, and eBay covers the shipping cost to the seller. ### Why was the item sent back to me by the authenticator after I requested a return? If the authenticator determines the returned item is not the same item, or is not in the same condition, or the security tag has been tampered with or removed, the item will be sent back to the buyer and the return denied. Learn more about [Condition of returned items](https://www.ebay.com/help/policies/member-behavior-policies/condition-returned-items-policy?id=4763) policy ### Can I choose not to have my item authenticated? For eligible items priced at $500 or more, you cannot choose to bypass the authentication service. For items priced between $200-$499.99, you can choose to add-on the optional Authenticity Guarantee service. ### Is Authenticity Guarantee associated with any brands sold on eBay? No, the Authenticity Guarantee service is not affiliated with or endorsed by any of the brands sold on eBay. ### Will imported items going through Authenticity Guarantee be subject to Duties and Taxes? International shipment of items may be subject to customs processing and additional charges.