--- source_url: "https://www.applause.com/?utm_source=openai" title: Managed Software Testing Services - Applause mirrored_at: 2026-08-17T01:33:15.784Z host: www.applause.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/www.applause.com/index__q__utm_source_openai" --- > **Original source:** https://www.applause.com/?utm_source=openai Applause's managed testing services expertly combine insights from the world’s largest testing community with AI and automation to help enterprises scale testing, improve quality, and keep pace with modern software delivery. THE PROBLEM ## AI Has Changed How Software’s Built Old testing methods can’t keep pace with the speed and scale of AI development. ![](https://www.applause.com/wp-content/uploads/Negative-Gauge.svg) Release velocity is outpacing test coverage. ![](https://www.applause.com/wp-content/uploads/Negative-Globe.svg) Real-world scenarios are harder to simulate. ![](https://www.applause.com/wp-content/uploads/Negative-Ribbon.svg) AI outputs can’t be reliably validated by AI alone. ![](https://www.applause.com/wp-content/uploads/Negative-Chart.svg) Enterprises risk widespread damage to reputation and revenue. THE SOLUTION ## Applause Provides a New Approach to QA Our testing process meets the moment. Valuable insights from our testing community are enhanced by AI and automation, at the speed and scale the market demands. ![Applause Designs A Software Testing Strategy For You](https://www.applause.com/wp-content/uploads/Testing-Strategy.jpg "Testing-Strategy-EN") ### We Design the Right Software Testing Strategy for You Applause assesses your unique and complex QA challenges to design your test strategy. We determine the right mix of crowdtesters, AI and automation from the start — to help you achieve your immediate goals and support continuous quality. - **Human expertise:** Focuses testing where it matters most - **AI-driven evaluation:** Accelerates coverage and identifies risk - **Automation at scale:** Executes consistently across every release ### We Leverage AI and Automation to Help Testing Keep Pace Applause integrates proven AI tools and automation into our testing process— to move faster, expand coverage, and reduce manual effort without sacrificing quality. - **Test case creation:** Generate and evolve test cases based on real usage and changing requirements - **Automated testing at scale:** Run regression and repeatable tests continuously across builds, environments and releases - **AI evaluation benchmarks:** Establish consistent standards to measure quality, performance and AI outputs over time - **Prioritized, expanded coverage:** Focus testing on the highest-risk areas across scenarios, devices and markets ![Applause Leverages AI and Automation to Accelerate Testing Pace](https://www.applause.com/wp-content/uploads/AI-and-Automation.jpg "AI and Automation") ![Applause Will Validate Your Products With Real Users](https://www.applause.com/wp-content/uploads/Real-World.jpg "Real World") ### We Validate Products With Real Testers in the Real World People make the difference. We tap into our global community for clear feedback across actual devices, edge cases, payment types and environments — uncovering what AI and automation alone will miss. - **In-market testing community:** Access 1.5M+ testers and end users, 200+ countries/territories and 150+ languages - **Industry-specific resources:** Applause finds the exact testing and domain experts you need across markets - **Real-world scenarios:** Test countless scenarios across 5M+ devices, live payment instruments, assistive tech and more - **Actionable feedback:** Receive critical issues and insights directly, in real time, 24/7/365 ### We Leverage AI and Automation to Help Testing Keep Pace Applause integrates proven AI tools and automation into our testing process— to move faster, expand coverage, and reduce manual effort without sacrificing quality. - **Direct integration:** Applause integrates directly with your existing apps, SDLC and workflows - **Agile and flexible:** Our approach accommodates your shifting priorities and unique use cases - **Fast to onboard:** Start with a pilot and ramp up quickly in the markets you need - **Part of your team:** We make it easy; your team gets results, not another software tool to manage ![Applause Delivers a Fully-managed, End-to-end Testing Insights](https://www.applause.com/wp-content/uploads/Manage-Testing.jpg "Manage Testing") - [Audi](#) - [Microsoft](#) - [Cisco](#) - [Western Union](#) - [Peet's Coffee](#) > “Applause allows us to deploy updates and new features with a lot more confidence knowing they have been tested in real-world conditions with testers with real vehicles. That is the big picture.” > > Matthew Vance > > Quality Manager @ myAudi Solutions > “There’s no extra up-front work required for product teams. You just have one onboarding call with the research team to explain what you’re trying to test, what you’d like to learn about… the team will recruit users and make sure the study is conducted in an inclusive way.” > > Ailsa Leen > > Senior Design Program Manager, AI Platform @ Microsoft > “Applause has really guided us throughout the whole journey, making sure that we get it right. They're there with resources, hands on support, office hours for designers, and really showing us what good looks like.” > > Cheryl Couris > > Design Director @ WebEx Contact Center > “Applause has been able to identify testers for any country that we want in a timely manner, with the payment instruments that we want, using different devices, browsers… We are able to find defects earlier, before the product reaches our customers.” > > Rajeev Tiwari > > Senior Director, Product Strategy & Governance @ Global Money Transfer BU, Western Union > “Our customers expect the best when they interact with us, whether that’s in person, on our website or a mobile app. Applause gives us both the speed and flexibility we need to deliver quality digital properties and great experiences to our customers.” > > Jeff Pierce > > Director of Digital Product Management @ Peet’s Coffee ![](https://www.applause.com/wp-content/uploads/client-slider-peets.jpeg) ## Managed Services for All Your Quality Needs ![AI Training and Testing](https://www.applause.com/wp-content/uploads/ai-testing-training.jpg) Human-anchored eval services that provide a foundation for continuous quality [Learn More](https://www.applause.com/ai-evaluation-and-benchmarking/) ![Global Payment Testing](https://www.applause.com/wp-content/uploads/payment-testing-1.jpg "payment-testing") Ensure transactions work across markets, currencies and real payment methods [Learn More](https://www.applause.com/payment-testing/) ![Accessibility Testing](https://www.applause.com/wp-content/uploads/accessibility-testing.jpg "accessibility-testing") Test with real users to meet a11y standards and deliver truly usable experiences [Learn More](https://www.applause.com/accessibility-testing/) ![User Experience Testing](https://www.applause.com/wp-content/uploads/user-experience-testing.jpg "user-experience-testing") Leverage effective UX research methods to ensure your apps are intuitive and engaging [Learn More](https://www.applause.com/ux-testing/) ![Localization Testing](https://www.applause.com/wp-content/uploads/localization-testing.jpg "localization-testing") Ensure experiences feel native across languages, regions and cultures [Learn More](https://www.applause.com/localization-testing/) ![Functional Software Testing](https://www.applause.com/wp-content/uploads/functional-testing.jpg "functional-testing") Find critical bugs across devices, environments and edge cases [Learn More](https://www.applause.com/manual-functional-testing/) ## AI in Your Product? We Test What Others Can’t. Applause combines AI evaluation with insights from relevant domain experts to provide quality at the pace and scale you need. Ensure relevant, reliable outputs from humans while amplifying quality through automation. [image] LLM-as-judge infrastructure combines multiple frontier models and human evaluation for unbiased scoring. [image] Specialists with real-world expertise, not generalist annotators, review the edge cases that matter to you. [image] Catch the hallucinations, failures and unsafe outputs that lead to customer loss and reputation damage. [image] Maintain quality in the long term with reusable “golden datasets” for regression testing as AI evolves. ## Seamless Integrations Make it Easy Our fully managed approach dovetails seamlessly with your existing systems and processes. And, our award-winning platform integrates with all standard software within your SDLC – powering the automated delivery of testing results, quickly and directly into your systems. TestRail Applause API Jira Linear GitHub Azure Xray Redmine PivotalTracker Rally Monday.com Webhooks Okta JumpCloud OneLogin Ping Identity REPORT Read about the latest trends in digital accessibility and inclusive design and learn how digital inclusivity drives brand loyalty among the disability community. Learn More PODCAST Agile pioneer Lisa Crispin shares how teams can approach software testing as a holistic activity, how they can build trust with one another and why they must own quality in modern software development. Watch Now BLOG Explore the crucial components of an AI testing program Read Now ## Frequently Asked Questions We’re here to help! Chat with our team for more information. ### What is Applause, exactly? Applause is a fully managed testing service — not a tool your team has to run. We created the [crowdtesting](https://www.applause.com/crowdtesting/) category in 2007, bringing real-world human insight into the quality equation. Today, we combine our [global testing community](https://www.applause.com/our-community/) with enterprise-grade AI and automation to help organizations validate products in real-world conditions — faster, at scale, and with greater confidence. ### When should a company use Applause? Applause is most valuable when global teams are shipping fast but lack confidence in real-world quality — whether you're expanding into new markets, launching AI-driven features, struggling to reproduce issues, or finding that automation alone is missing critical bugs and user experience gaps. ### How is Applause different from test automation and AI tools? AI and automation are powerful — but knowing how and when to use them is what matters. Applause brings the expertise to orchestrate AI, automation and human testing together — so you get the right coverage, in the right places, without managing the tools yourself. We integrate directly with your existing apps, SDLC and workflows to help you move quickly. ### To clarify, does Applause use AI in its testing methods or test AI-infused applications? Applause does both. We evaluate AI-powered applications to validate outputs, identify issues like hallucinations or bias, and ensure real-world performance. At the same time, we use AI within our testing process to prioritize risk, expand coverage and accelerate execution. This combination — AI, automation and real-world testing — helps deliver faster, more complete validation than any single approach alone. ### What types of products can Applause test? Applause [tests](https://www.applause.com/technologies/) web, mobile, AI-powered applications and complex digital experiences, including payments, accessibility, localization and end-to-end customer journeys. Whether you need the testing of regional ads on various set top devices during the Olympics, to determine how easily in-vehicle technology connects to users' phones, or need finance experts to evaluate a new billing AI feature to reduce hallucinations, we have you covered. The more complex, the more value we deliver. ### What results does Applause deliver? Applause delivers clear, prioritized insights — including reproducible bugs, UX issues and real-world feedback across devices, environments and markets — so your team can act quickly and release with confidence. Customers use Applause to accelerate release cycles, expand coverage and reduce customer-facing issues. An independent [IDC study](https://www.applause.com/idc-report-value-of-applause/) found organizations achieved up to 30% faster testing cycles and significant gains in efficiency and quality. ### How quickly can we get started? We can start very quickly — whether kicking off with a pilot or complex project. Applause works with you to align on goals, environments, devices, markets and service needs so testing can launch on the right timeline. And we are available to test 24/7/365 to help ensure you get results when you need them. ### How much does Applause cost? Contracts are tailored based on complexity, solution mix and the scale of your needs to ensure you get the most value out of your investment. Learn more on our [pricing page](https://www.applause.com/pricing-inquiry/). ### Is Applause secure for enterprise use? Yes. Applause is trusted by global enterprises to securely test applications, systems and devices across the SDLC. We operate with SOC 2–aligned controls, encrypted data handling and strict access governance. Security, privacy and compliance are built into how we deliver every engagement.