---
source_url: "https://www.apmdigest.com/manageengine-adselfservice-plus-rolls-out-offline-mfa"
title: "ManageEngine ADSelfService Plus Rolls Out Offline MFA | APMdigest"
mirrored_at: 2026-08-26T01:02:02.344Z
host: www.apmdigest.com
cited_in_42a: true
mirror_canonical: "https://index.42a.ai/www.apmdigest.com/manageengine-adselfservice-plus-rolls-out-offline-mfa"
---

> **Original source:** https://www.apmdigest.com/manageengine-adselfservice-plus-rolls-out-offline-mfa

May 03, 2023

Image

![ManageEngine](https://www.apmdigest.com/sites/default/files/2024-12/ManageEngine_logo.jpg)

![](https://www.apmdigest.com/themes/custom/rye/images/logo_apmbg_link.png)

[ManageEngine](https://www.manageengine.com/), the enterprise IT management division of Zoho Corporation, announced that its identity security solution, [ADSelfService Plus](https://www.manageengine.com/products/self-service-password/), now offers offline MFA for Windows. This new feature allows organizations to secure their data with next-gen authentication methods that prevent unsecured access to remote machines even when they are disconnected from the internet or when the authentication server is inaccessible. Offline MFA greatly improves the security posture of organizations by allowing users to access their machines only after confirming their identity using MFA, even if they are not connected to the internet.

#### Fortify Defenses with ADSelfService Plus' Offline MFA

Remote work is here to stay, but working from anywhere poses cybersecurity challenges that could lead to the potential exposure of sensitive data to unauthorized users. The rise of hybrid work models has also resulted in a sharp surge in cybercrime, with projections indicating that the cost of global cybercrime in 2023 will be over [$8 trillion](https://cybersecurityventures.com/top-5-cybersecurity-facts-figures-predictions-and-statistics-for-2021-to-2025/). While security measures like MFA can help secure endpoints and data, they may not be usable when the authentication server is offline or inaccessible, leaving organizations vulnerable to attacks. Furthermore, once a compromised machine regains access to the server, attackers could move laterally through the network and access other sensitive data, posing a significant threat to the entire organization. This is where offline MFA plays a crucial role in hardening endpoint security as well as network security. "Remote and hybrid work models introduce new attack surfaces, are susceptible to modern attack strategies, and need to be secured using modern security measures," said Parthiban Paramasivam, director of product management, ADSelfService Plus. "ADSelfService Plus enables remote work by ensuring authorized, secure access to the enterprise network, resources, and the data held in them. Its offline MFA feature mandates identity verification beyond a mere password and expands the security perimeter to physical devices that may be accessed offline, such as the laptop of a senior executive who is on the road or an engineer at a remote client site," Paramasivam said.

#### Protect Business Data While Complying with Regulations

This feature also helps meet compliance requirements for various industries across defense, medical, and financial sectors. Regulations such as HIPAA, the PCI DSS, and the GDPR recommend or mandate the use of MFA for access to sensitive data. With ADSelfService Plus' offline MFA, organizations can meet the authentication and security requirements of these regulations while empowering their end users to securely work from anywhere. ADSelfService Plus supports offline MFA for Windows logons, [RDP logons](https://www.manageengine.com/products/self-service-password/windows-logon-two-factor-authentication.html), and [User Account Control logons](https://www.manageengine.com/products/self-service-password/multi-factor-authentication-mfa-for-uac.html). The supported authenticators are Google Authenticator, Microsoft Authenticator, Zoho OneAuth TOTP Authenticator and custom TOTP authenticators, including hardware tokens. They are all TOTP-based, making them highly resistant to common attacks.

#### Pricing and Availability

Offline MFA is available immediately in the latest edition of ADSelfService Plus as part of the Endpoint MFA add-on for its Standard and Professional editions. Pricing for the Endpoint MFA add-on of ADSelfService Plus starts at $395 annually for 500 users. Pricing for the Standard and Professional editions starts at $595 and $1,195, respectively. ADSelfService Plus also offers a Free edition for up to 50 users.

#### About ManageEngine ADSelfService Plus

ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces.

## The Latest

## [Why Enterprises Are So Unhappy with Their IT Infrastructure](https://www.apmdigest.com/why-enterprises-are-so-unhappy-their-it-infrastructure)

August 25, 2026

This year, many of the cloud infrastructure contracts signed in the early days of the AI boom will come up for renewal. As the year goes on, I anticipate we'll see a significant amount of cloud vendor swapouts and multi-cloud adoption, and the reason isn't just GPU depreciation. It's because they're tired of their current cloud providers ...

## [Agentic AI Just Became Your Newest Production Dependency. Are You Tracking It Like One?](https://www.apmdigest.com/agentic-ai-just-became-your-newest-production-dependency-are-you-tracking-it-one)

August 24, 2026

There's a moment the many observability teams have experienced days into bringing a new service into production: you realize that the vendor's claims of "intelligent" behavior included a large serving of hype. Their dashboards look nice until they don't, the failure modes are a black box, and no one on the team can confidently explain why the system did what it did at 2 am. Agentic AI is about to force every Ops team to relive that moment at web-scale until they start treating these systems as the dependencies they actually are ...

## [The Gap Between AI Potential and Payoff in ITSM](https://www.apmdigest.com/gap-between-ai-potential-and-payoff-itsm)

August 21, 2026

AI is broadly meeting ROI expectations in IT Service Management (ITSM), but for most teams, it is not yet easing the burden on the people doing the work, according to the _2026 State of ITSM Report_ from SolarWinds, a study of how IT teams are using AI in their ITSM workflows ... 

## [AI Without Readiness Is Risk - What Enterprises Must Fix First](https://www.apmdigest.com/ai-without-readiness-risk-what-enterprises-must-fix-first)

August 20, 2026

AI has quickly become the tech world's version of peer pressure. As competitors adopt it, developers push for it, and vendors weave it into nearly every platform, the message feels unavoidable: you need AI to keep up. The discussion has rapidly shifted from whether organizations should adopt AI to how quickly they can deploy it. But moving too fast introduces its own risks, especially when companies haven't paused to answer a more critical question: What problem are we actually trying to solve? ...

## [The Managed Database Default Is a Resilience Risk](https://www.apmdigest.com/managed-database-default-resilience-risk)

August 19, 2026

Managed database services, often delivered through database-as-a-service (DBaaS) platforms, have become a pillar of modern engineering workflows. And for many stretched teams, that has been a rational response to pressure. If they need a new environment, they can simply choose a tier, wire up access, and let the provider handle patching, backups, scaling, monitoring, and failover. It removes real operational work and lets developers spend more time building. The problem is that convenience has a way of becoming architecture ...

## [How Clear Network Visibility Prevents Modern Outages](https://www.apmdigest.com/how-clear-network-visibility-prevents-modern-outages)

August 18, 2026

Network engineering teams are facing a unique operational paradox: the tools designed to grant total visibility are instead creating critical data blind spots. The rapid expansion of modern enterprise tech has outpaced our ability to make sense of it ... We have reached the tipping point where collecting more information no longer leads to more answers ...

## [Three Strikes and They're Gone: Why Proactive Operations is Now a Customer Retention Strategy](https://www.apmdigest.com/three-strikes-and-theyre-gone-why-proactive-operations-now-customer-retention-strategy)

August 17, 2026

IT organizations have historically measured success by how quickly they can respond when something goes wrong. The entire discipline of Incident Management has been optimized around mean time to resolution, first-response SLAs and ticket closure rates. But new research suggests that even though this is a well-executed playbook, it's no longer enough to retain customers ...

## [When the Database Is the Problem, Is APM Enough?](https://www.apmdigest.com/when-database-problem-apm-enough)

August 14, 2026

Production incidents rarely announce themselves as database problems. They appear as slow transactions, timeouts, rising response times, or an application struggling under a workload it previously handled. APM provides an essential starting point. It can identify a slow transaction path, highlight an affected service, and show that a database dependency is consuming more time than expected. But identifying the database as part of the problem is not the same as explaining what is happening inside it ...

## [From Cleanup to Prevention: The Future of Cloud-Native Cost Optimization](https://www.apmdigest.com/cleanup-prevention-future-cloud-native-cost-optimization)

August 13, 2026

Cloud teams are under constant pressure to reduce spend without slowing development or increasing operational risk. They are deploying autoscalers, rightsizing workloads, enforcing resource requests, reviewing utilization dashboards, and building FinOps processes around cloud-native environments. Yet the results often disappoint ...

## [The Real Enterprise AI Risk Isn't Hallucinations](https://www.apmdigest.com/real-enterprise-ai-risk-isnt-hallucinations)

August 12, 2026

Ask most IT leaders about their biggest concern with AI and you'll hear the same answer: hallucinations ... Today, however, the conversation has shifted ... As organizations move beyond chatbots and experiments, they are increasingly deploying AI agents that perform multi-step tasks. These systems retrieve documents, query databases, call APIs, generate reports, write code, and make recommendations. The issue is not whether the model can reason. The issue is whether the organization can see, verify, and govern the decisions being made along the way ...

## ManageEngine ADSelfService Plus Rolls Out Offline MFA

May 03, 2023

Image

![ManageEngine](https://www.apmdigest.com/sites/default/files/2024-12/ManageEngine_logo.jpg)

![](https://www.apmdigest.com/themes/custom/rye/images/logo_apmbg_link.png)

[ManageEngine](https://www.manageengine.com/), the enterprise IT management division of Zoho Corporation, announced that its identity security solution, [ADSelfService Plus](https://www.manageengine.com/products/self-service-password/), now offers offline MFA for Windows. This new feature allows organizations to secure their data with next-gen authentication methods that prevent unsecured access to remote machines even when they are disconnected from the internet or when the authentication server is inaccessible. Offline MFA greatly improves the security posture of organizations by allowing users to access their machines only after confirming their identity using MFA, even if they are not connected to the internet.

#### Fortify Defenses with ADSelfService Plus' Offline MFA

Remote work is here to stay, but working from anywhere poses cybersecurity challenges that could lead to the potential exposure of sensitive data to unauthorized users. The rise of hybrid work models has also resulted in a sharp surge in cybercrime, with projections indicating that the cost of global cybercrime in 2023 will be over [$8 trillion](https://cybersecurityventures.com/top-5-cybersecurity-facts-figures-predictions-and-statistics-for-2021-to-2025/). While security measures like MFA can help secure endpoints and data, they may not be usable when the authentication server is offline or inaccessible, leaving organizations vulnerable to attacks. Furthermore, once a compromised machine regains access to the server, attackers could move laterally through the network and access other sensitive data, posing a significant threat to the entire organization. This is where offline MFA plays a crucial role in hardening endpoint security as well as network security. "Remote and hybrid work models introduce new attack surfaces, are susceptible to modern attack strategies, and need to be secured using modern security measures," said Parthiban Paramasivam, director of product management, ADSelfService Plus. "ADSelfService Plus enables remote work by ensuring authorized, secure access to the enterprise network, resources, and the data held in them. Its offline MFA feature mandates identity verification beyond a mere password and expands the security perimeter to physical devices that may be accessed offline, such as the laptop of a senior executive who is on the road or an engineer at a remote client site," Paramasivam said.

#### Protect Business Data While Complying with Regulations

This feature also helps meet compliance requirements for various industries across defense, medical, and financial sectors. Regulations such as HIPAA, the PCI DSS, and the GDPR recommend or mandate the use of MFA for access to sensitive data. With ADSelfService Plus' offline MFA, organizations can meet the authentication and security requirements of these regulations while empowering their end users to securely work from anywhere. ADSelfService Plus supports offline MFA for Windows logons, [RDP logons](https://www.manageengine.com/products/self-service-password/windows-logon-two-factor-authentication.html), and [User Account Control logons](https://www.manageengine.com/products/self-service-password/multi-factor-authentication-mfa-for-uac.html). The supported authenticators are Google Authenticator, Microsoft Authenticator, Zoho OneAuth TOTP Authenticator and custom TOTP authenticators, including hardware tokens. They are all TOTP-based, making them highly resistant to common attacks.

#### Pricing and Availability

Offline MFA is available immediately in the latest edition of ADSelfService Plus as part of the Endpoint MFA add-on for its Standard and Professional editions. Pricing for the Endpoint MFA add-on of ADSelfService Plus starts at $395 annually for 500 users. Pricing for the Standard and Professional editions starts at $595 and $1,195, respectively. ADSelfService Plus also offers a Free edition for up to 50 users.

#### About ManageEngine ADSelfService Plus

ADSelfService Plus is an identity security solution to ensure secure and seamless access to enterprise resources and establish a Zero Trust environment. With capabilities such as adaptive multi-factor authentication, single sign-on, self-service password management, a password policy enhancer, remote work enablement and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets and empowers remote workforces.

## The Latest

## [Why Enterprises Are So Unhappy with Their IT Infrastructure](https://www.apmdigest.com/why-enterprises-are-so-unhappy-their-it-infrastructure)

August 25, 2026

This year, many of the cloud infrastructure contracts signed in the early days of the AI boom will come up for renewal. As the year goes on, I anticipate we'll see a significant amount of cloud vendor swapouts and multi-cloud adoption, and the reason isn't just GPU depreciation. It's because they're tired of their current cloud providers ...

## [Agentic AI Just Became Your Newest Production Dependency. Are You Tracking It Like One?](https://www.apmdigest.com/agentic-ai-just-became-your-newest-production-dependency-are-you-tracking-it-one)

August 24, 2026

There's a moment the many observability teams have experienced days into bringing a new service into production: you realize that the vendor's claims of "intelligent" behavior included a large serving of hype. Their dashboards look nice until they don't, the failure modes are a black box, and no one on the team can confidently explain why the system did what it did at 2 am. Agentic AI is about to force every Ops team to relive that moment at web-scale until they start treating these systems as the dependencies they actually are ...

## [The Gap Between AI Potential and Payoff in ITSM](https://www.apmdigest.com/gap-between-ai-potential-and-payoff-itsm)

August 21, 2026

AI is broadly meeting ROI expectations in IT Service Management (ITSM), but for most teams, it is not yet easing the burden on the people doing the work, according to the _2026 State of ITSM Report_ from SolarWinds, a study of how IT teams are using AI in their ITSM workflows ... 

## [AI Without Readiness Is Risk - What Enterprises Must Fix First](https://www.apmdigest.com/ai-without-readiness-risk-what-enterprises-must-fix-first)

August 20, 2026

AI has quickly become the tech world's version of peer pressure. As competitors adopt it, developers push for it, and vendors weave it into nearly every platform, the message feels unavoidable: you need AI to keep up. The discussion has rapidly shifted from whether organizations should adopt AI to how quickly they can deploy it. But moving too fast introduces its own risks, especially when companies haven't paused to answer a more critical question: What problem are we actually trying to solve? ...

## [The Managed Database Default Is a Resilience Risk](https://www.apmdigest.com/managed-database-default-resilience-risk)

August 19, 2026

Managed database services, often delivered through database-as-a-service (DBaaS) platforms, have become a pillar of modern engineering workflows. And for many stretched teams, that has been a rational response to pressure. If they need a new environment, they can simply choose a tier, wire up access, and let the provider handle patching, backups, scaling, monitoring, and failover. It removes real operational work and lets developers spend more time building. The problem is that convenience has a way of becoming architecture ...

## [How Clear Network Visibility Prevents Modern Outages](https://www.apmdigest.com/how-clear-network-visibility-prevents-modern-outages)

August 18, 2026

Network engineering teams are facing a unique operational paradox: the tools designed to grant total visibility are instead creating critical data blind spots. The rapid expansion of modern enterprise tech has outpaced our ability to make sense of it ... We have reached the tipping point where collecting more information no longer leads to more answers ...

## [Three Strikes and They're Gone: Why Proactive Operations is Now a Customer Retention Strategy](https://www.apmdigest.com/three-strikes-and-theyre-gone-why-proactive-operations-now-customer-retention-strategy)

August 17, 2026

IT organizations have historically measured success by how quickly they can respond when something goes wrong. The entire discipline of Incident Management has been optimized around mean time to resolution, first-response SLAs and ticket closure rates. But new research suggests that even though this is a well-executed playbook, it's no longer enough to retain customers ...

## [When the Database Is the Problem, Is APM Enough?](https://www.apmdigest.com/when-database-problem-apm-enough)

August 14, 2026

Production incidents rarely announce themselves as database problems. They appear as slow transactions, timeouts, rising response times, or an application struggling under a workload it previously handled. APM provides an essential starting point. It can identify a slow transaction path, highlight an affected service, and show that a database dependency is consuming more time than expected. But identifying the database as part of the problem is not the same as explaining what is happening inside it ...

## [From Cleanup to Prevention: The Future of Cloud-Native Cost Optimization](https://www.apmdigest.com/cleanup-prevention-future-cloud-native-cost-optimization)

August 13, 2026

Cloud teams are under constant pressure to reduce spend without slowing development or increasing operational risk. They are deploying autoscalers, rightsizing workloads, enforcing resource requests, reviewing utilization dashboards, and building FinOps processes around cloud-native environments. Yet the results often disappoint ...

## [The Real Enterprise AI Risk Isn't Hallucinations](https://www.apmdigest.com/real-enterprise-ai-risk-isnt-hallucinations)

August 12, 2026

Ask most IT leaders about their biggest concern with AI and you'll hear the same answer: hallucinations ... Today, however, the conversation has shifted ... As organizations move beyond chatbots and experiments, they are increasingly deploying AI agents that perform multi-step tasks. These systems retrieve documents, query databases, call APIs, generate reports, write code, and make recommendations. The issue is not whether the model can reason. The issue is whether the organization can see, verify, and govern the decisions being made along the way ...