---
source_url: "https://support.microsoft.com/en-us/onedrive/download-files-and-folders-from-onedrive-or-sharepoint"
title: "Download files and folders from OneDrive or SharePoint | Microsoft Support"
mirrored_at: 2026-08-13T15:41:49.572Z
host: support.microsoft.com
cited_in_42a: true
mirror_canonical: "https://index.42a.ai/support.microsoft.com/en-us/onedrive/download-files-and-folders-from-onedrive-or-sharepoint"
---

> **Original source:** https://support.microsoft.com/en-us/onedrive/download-files-and-folders-from-onedrive-or-sharepoint

You can download files and folders from Microsoft OneDrive, or from SharePoint in Microsoft 365, SharePoint Server Subscription Edition, or SharePoint Server 2019 to your computer with just a few clicks.

1.  On your OneDrive, SharePoint in Microsoft 365, SharePoint Server Subscription Edition, or SharePoint Server 2019 website, select the files or folders you want to download.
    
2.  In the top navigation, select **Download**. (You can also right-click the file, photo, or folder, and select **Download**.)  
    ![Screenshot of the selecting OneDrive files and downloading them.](https://support.microsoft.com/en-us/onedrive/media/od-download.png)
    
    Note
    
    -   The **Download** button will only appear when files or folders are selected.
    -   The **Download** button may sometimes disappear if you refresh the web page while looking at a folder. To work around this, you can go up one level in the folder directory and come back, or close that tab in your browser and navigate to the folder again.
    
3.  If your browser prompts you, choose **Save** or **Save As** and browse to the location where you want to save the download. (Some browsers just start saving right away to a Downloads folder on your computer.)
    
    Note
    
    -   If you need to free up space on your OneDrive, download your file or folder to a location outside of your OneDrive folders (see below). You can then delete the OneDrive copy of the file or folder to reduce your storage amount.  
        ![File explorer view](https://support.microsoft.com/en-us/onedrive/media/notaonedrivefolder-png-001.png)
    -   For more information, see [Delete files or folders in OneDrive](https://support.microsoft.com/en-us/onedrive/delete-files-or-folders-in-onedrive).
    

If you select multiple files or folders and then select **Download** from Microsoft OneDrive, SharePoint in Microsoft 365, or from SharePoint Server Subscription Edition, your browser will start downloading a .zip file containing all the files and folders you selected. If you're in a folder and you select **Download** without selecting any files or folders, your browser will begin downloading all contents of the folder.

Note

-   You can't download files directly from the **Shared** view. You will need to open the file and save a copy in the location of your choice.
-   You can't download multiple files or folders from SharePoint Server 2019.
-   You can't download OneNote notebooks. If you download a folder that contains a OneNote notebook, the .zip file will contain an error message in the form of a .txt file.
-   The option to download multiple files is not yet available in on-premises SharePoint Server (when your organization doesn't subscribe to an Microsoft 365 business plan).
-   The **Download** button may sometimes disappear if you refresh the web page while looking at a folder. To work around this, you can go up one level in the folder directory and come back, or close that tab in your browser and navigate to the folder again.
-   In OneDrive for work or school, you can't use Internet Explorer to download folders or multiple files. You can use Microsoft Edge or Google Chrome to download folders or multiple files.
-   Downloads are subject to the following limits: 250GB file size limit; total number of files limit: 10,000; folder size limit: 10000 files.
-   If you download multiple compressed files, such as .zip files or .mp4, the size limit is 10GB per .zip file and 20GB overall.
-   The files encrypted by sensitivity labels or IRM exceeding 4 MB in size are not included in the downloaded zip file in the following scenarios. To get the affected files, they need to be downloaded separately.

## Make files available offline in a OneDrive mobile app

On a mobile device, you can make files available offline, which is similar to downloading files. From the OneDrive app in iOS, Android, or Windows 10 phone, look for the Offline icon (  ![Offline button in the OneDrive app for Android](https://support.microsoft.com/en-us/onedrive/media/od-android-offline.png)for Android or iOS, or ![Screenshot of the Keep Offine icon in the OneDrive app for Windows 10](https://support.microsoft.com/en-us/onedrive/media/od-wp10-keepoffline.png) for Windows mobile devices).

1.  In the OneDrive app, select the files you want to take offline (press and hold a file to select it).
2.  Select **Keep offline**.

Note

The OneDrive app doesn't let you make folders or OneNote notebooks available offline.

## Need more help?

-   [Personal accounts](#tabpanel_1_personal)
-   [Work/school accounts](#tabpanel_1_work-school)

**Account support.** For help with your Microsoft account and subscriptions, visit [Account & Billing Help](https://go.microsoft.com/fwlink/?linkid=2181304).

**Technical support.** For technical support, select **Contact Microsoft Support** below, enter your problem and select **Get Help**.

Mobile users can contact Support by opening the OneDrive app and gently shaking your device.

**Community support.** Communities help you ask questions, give feedback, and hear from experts with rich knowledge. [Ask the Microsoft Community](https://learn.microsoft.com/answers/). Do not disclose personal or sensitive information in public forums.