--- source_url: "https://phonestaffer.com/top-small-business-apps/" title: "Phone Staffer | Trained Callers for Home Service Companies" mirrored_at: 2026-08-12T13:02:27.539Z host: phonestaffer.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/phonestaffer.com/top-small-business-apps/index" --- > **Original source:** https://phonestaffer.com/top-small-business-apps/ Phone staff for home service companies ## Callers who answer your phones and win you jobs. We place one dedicated caller with two jobs: answer every inbound call, and make outbound cold calls that create new work. Both booked into your calendar. ![Maureen, a Phone Staffer caller, with voice sample and experience](https://phonestaffer.com/assets/caller-maureen.webp) Trusted by home service companies across the country ![Hamilton & Carter](https://phonestaffer.com/assets/logos/hamilton-carter.png) ![BEST Roof & Solar](https://phonestaffer.com/assets/logos/best-roof-solar.png) ![Roof Tech](https://phonestaffer.com/assets/logos/roof-tech-cropped.png) ![Your Garage Floor](https://phonestaffer.com/assets/logos/logo-new.webp) ![Upstate Garage Pros](https://phonestaffer.com/assets/logos/upstate-garage-pros.png) ![Rolling Suds Power Washing](https://phonestaffer.com/assets/logos/rs-logo.png) ![MaidThis](https://phonestaffer.com/assets/logos/maidthis.webp) ![GoRascal](https://phonestaffer.com/assets/logos/go-rascal.png) ![Condor Roofing](https://phonestaffer.com/assets/logos/condor-roofing.svg) ![Home Run Franchises](https://phonestaffer.com/assets/logos/homerun-franchises.png) ![Brazen Roofing](https://phonestaffer.com/assets/logos/brazen-roofing.png) ![That 1 Painter](https://phonestaffer.com/assets/logos/that1painter.svg) ![Puddle Pool Services](https://phonestaffer.com/assets/logos/puddle-pool-services.svg) ![TruBlue Home Service Ally](https://phonestaffer.com/assets/logos/trublue-ally.svg) ![City Wide Facility Solutions](https://phonestaffer.com/assets/logos/city-wide.png) ![WeatherGuard Roofing & Restoration](https://phonestaffer.com/assets/logos/wg-restoration.png) ### Remote CSR · inbound A dedicated rep who answers every call, qualifies, books the job, and handles front-office tasks. Trained on your systems, not a shared answering service. [Meet your remote CSR ↓](#remote-csr) ### Cold calling · outbound Done-for-you outbound that dials your service area every day and hands your team qualified appointments when other channels slow down. [How cold calling works →](https://phonestaffer.com/cold-calling/) Inbound · Remote CSR ## A dedicated CSR, not an answering service. Your remote CSR works only for you. They learn your offer, service area, CRM, and calendar, then answer every call, book the job, and pick up the front-office tasks your team never gets to. - Native-English reps with real call-center experience. - Every call answered and booked, not just a message taken. - Trained on your CRM, calendar, offer, and the way you handle objections. - Can also handle quotes, follow-ups, the inbox, and CRM updates. [Hire a remote CSR](https://calendly.com/phonestaffer/phone-staffer-demo-call?primary_color=6e00c1) ![Phone Staffer onboarding: fill out form, book a call, we handle integrations](https://phonestaffer.com/assets/onboarding-flow.png) Feature Phone Staffer Remote CSRBest value In-house US hire Answering service Monthly cost **$800–1,200** $3,500+ Per minute Full-time & dedicated to you We recruit, train & onboard — Trained on your systems Works inside your CRM Handles tasks beyond calls No office, equipment or insurance Easy to scale up or down Outbound · Cold calling ## Appointments when your other channels dry up. Done-for-you cold calling to supplement your other channels, or carry you when ads get expensive and SEO dips. We pick the trade and the zip codes, a dedicated caller dials every day, and a manager grades and hands off every appointment. **1–3**booked appointments per caller, every day **$20 – 100**typical cost per qualified appointment **1**contractor per area, never shared [See how cold calling works](https://phonestaffer.com/cold-calling/) 1 ### Build the script We learn your offer, your service area, and the questions that tell a real job from a tire-kicker. Then we write the script with you. 2 ### Place your caller We recruit and train a dedicated caller on your CRM and calendar. One person, working only for your company. 3 ### Call, grade, hand off Every lead comes back graded A, B, or C with notes, so your office knows exactly who to call first. ![HubSpot](https://phonestaffer.com/assets/integrations/hubspotcrm.webp) ![HighLevel](https://phonestaffer.com/assets/integrations/highlevel.webp) ![Pipedrive](https://phonestaffer.com/assets/integrations/pipedrive.webp) ![Zoho CRM](https://phonestaffer.com/assets/integrations/zohocrm.webp) ![Close](https://phonestaffer.com/assets/integrations/close-crm.webp) ![ActiveCampaign](https://phonestaffer.com/assets/integrations/activecampaign.webp) ![Monday](https://phonestaffer.com/assets/integrations/monday.webp) ![ClickUp](https://phonestaffer.com/assets/integrations/clickup.webp) ![Slack](https://phonestaffer.com/assets/integrations/slack.webp) ![Twilio](https://phonestaffer.com/assets/integrations/twilio.webp) ![Aircall](https://phonestaffer.com/assets/integrations/aircall.webp) ![Apollo](https://phonestaffer.com/assets/integrations/apollo.webp) ![ClickSend](https://phonestaffer.com/assets/integrations/clicksend.webp) ![Google Calendar](https://phonestaffer.com/assets/integrations/google-calendar.webp) ![Google Sheets](https://phonestaffer.com/assets/integrations/google-sheets.webp) ![Google Drive](https://phonestaffer.com/assets/integrations/google-drive.webp) ![Microsoft Outlook](https://phonestaffer.com/assets/integrations/microsoft-email.webp) Answer. Qualify. Book. Grade APower WashingLancasterJan 7, 2025 ## New 'A' Lead - Power Washing - Lancaster Homeowner asked about cleaning a driveway and walkway and wanted a callback with availability. Homeowner has a dirty driveway and front walkway and wants them done before a family event. Asked us to call back with a price and a date. Contact details redacted before publishing. Grade CPower WashingLancasterJan 7, 2025 ## New 'C' Lead - Power Washing - Lancaster Prospect showed light interest but asked to be contacted later in the season. Polite, but said spring is when she usually books this kind of thing. No urgency now. Marked C and set a reminder to circle back closer to the season. Grade APower WashingFort MillJan 7, 2025 ## New 'A' Lead - Power Washing - Fort Mill Homeowner had active interest in cleaning services and requested pricing. Wants both the driveway and the house siding cleaned and asked what we charge. Best to reach him after 5pm on a weekday. Office has the window to call. Grade CPower WashingCharlotteJan 7, 2025 ## New 'C' Lead - Power Washing - Charlotte Prospect had a possible future need but no immediate booking intent. Short call. Might need something done at some point but nothing on the calendar. Low urgency, so it goes to nurture rather than out to a crew. ★★★★★ > The caller sounded like she was already part of our office. Leads started hitting the CRM before the first week was over. Owner, pressure washing company ★★★★★ > We stopped guessing who was responsible for follow up. Every call had a grade, notes, and a clear next step. Operations manager, roofing contractor ★★★★★ > The biggest win was consistency. Our in-house team could focus on estimates while Phone Staffer kept the top of funnel moving. Founder, concrete coating business ★★★★★ > I expected cold calling to feel rough. The scripts were simple, the caller stayed calm, and the quality was better than paid lead vendors. General manager, garage door company ★★★★★ > We use the daily reports in our morning meeting. It is obvious what was called, who answered, and who needs a callback. Sales manager, solar installer ★★★★★ > The handoff was clean. Redacted leads on the site look exactly like the reports we get internally, just with private info removed. Partner, exterior cleaning company ★★★★★ > Our missed-call problem turned into a staffing process. They found a person who could answer, book, and handle the pressure. Owner, home services franchise ★★★★★ > We had tried shared call centers before. This felt different because the caller was trained only on our market and our offer. Director, HVAC company Ready when you are ## Stop missing jobs. Put a trained caller on your phones for inbound and outbound. One area per contractor, so book yours before a competitor does. Get started ## Book a call, or send us the details Pick a time that works and talk to a real person, or send the basics and we will reply the same business day. - We confirm your service area and the trades you want to book. - You decide: a remote CSR on your phones, outbound cold calling, or both. - If a caller is not a fit, we replace them at no charge.