---
source_url: "https://palmstreet.app/blog/explore-the-enhanced-reviewing-feature-on-palmstreet"
title: Explore the Enhanced Reviewing Feature on Palmstreet.
mirrored_at: 2026-08-08T01:38:32.158Z
host: palmstreet.app
cited_in_42a: true
mirror_canonical: "https://index.42a.ai/palmstreet.app/blog/explore-the-enhanced-reviewing-feature-on-palmstreet"
---

> **Original source:** https://palmstreet.app/blog/explore-the-enhanced-reviewing-feature-on-palmstreet

We are thrilled to announce that our review feature updates will make the shopping and selling experience more interactive and transparent. There are 3 major updates and we are going to learn about these updates one by one.

## **1\. Sellers Can Now Respond to Buyers’ Reviews**

**Engage with Your Customers:** Establishing trust with buyers is crucial. This feature allows you to initiate dialogue, express gratitude, address concerns, and provide helpful information to your customers.

**How It Works:** Check your shop reviews and **click the reply button to respond** to a specific review or rating.

![](https://images.prismic.io/plantstory-app/c3676478-0ef5-4816-9aba-3a1e7fbb4971_A.png?auto=compress,format)

## **2\. Buyers Can Insert Photos into Their Reviews**

**Share Your Experience Visually:** Optimize decision support for other users by incorporating authentic product images in your reviews, following best practices with clear and relevant photos accompanying written reviews.

**How It Works:** Just click stars to **rate** the order and **tap + to insert photos** before submitting it.  

![](https://images.prismic.io/plantstory-app/a52199eb-ad6e-4638-aa0a-3576539cf93b_B.png?auto=compress,format)

## **3\. Filter Reviews for a Tailored Overview**

**Find What You’re Looking For:** Efficiently access pertinent reviews by employing filters to evaluate ratings based on the star scale, presence of images, and reply status.

**How does it work:** Just **hit the filter Icon** on the **top right to check reviews** based on your preference while browsing the rating and reviews of a seller from their profile.

![](https://images.prismic.io/plantstory-app/37a74e17-c62c-485b-8128-caf1280d4ffb_C.png?auto=compress,format)

These new updates are part of our commitment to creating a vibrant and supportive community on Palmstreet. We encourage both sellers and buyers to take full advantage of these updates to enhance your experience and connection with one another.

### Q&As

**How many times can the seller reply to the review?**

Only one time for each review.

**Is it possible for buyers to add unlimited photos to the review?**

Buyers can add up to 9 photos for each review.

**Can the buyer or the seller delete a review?**

We recommend to reach out to the seller for a solution first if anything wrong with the order since reviews can not be edited or deleted after being posted.