---
source_url: "https://matrixinfi.com/?utm_source=openai"
title: Matrix OS — Intelligent Building Operating System
mirrored_at: 2026-08-07T01:38:51.985Z
host: matrixinfi.com
cited_in_42a: true
mirror_canonical: "https://index.42a.ai/matrixinfi.com/index__q__utm_source_openai"
---

> **Original source:** https://matrixinfi.com/?utm_source=openai

Next-Generation Facilities Management Platform

Matrix OS unifies asset management, predictive maintenance, IoT monitoring, and work order management into one intelligent platform — giving facilities teams complete control.

No credit card required

Free onboarding support

Enterprise-grade security

42AQIAir Quality Index● Good2,847kWhEnergy Consumption↓ 12%18.4kL/dayWater Consumption↓ 8%97%Asset Performance↑ 2.3%22.5°CTemperature✓ Optimal58% RHHumidity● NormalLIVE Building IntelligenceF1F2F3F4F5F6F7Real-time IoT sensor data across all floors · Powered by Matrix OS

Complete Platform — 16 Modules

## Everything You Need to Run Your Facilities

From asset lifecycle to real-time IoT monitoring, soft services to HSE compliance — Matrix FM covers every aspect of modern facilities management in a single unified platform.

431+ assets tracked

### Asset Management

Complete lifecycle management for all assets across HVAC, electrical, plumbing, mechanical, fire safety, and more.

-   Asset health monitoring
-   Lifecycle tracking
-   Criticality classification
-   Warranty management

99.2% completion rate

### Work Orders

Streamline corrective and preventive maintenance with intelligent work order creation, assignment, and tracking.

-   Auto-assignment rules
-   Priority management
-   SLA tracking
-   Mobile execution

87% PM compliance

### PPM Calendar

Visual planned preventive maintenance scheduling with a powerful matrix view across all assets and time periods.

-   Monthly/Weekly/Yearly views
-   Frequency management
-   Auto-schedule generation
-   Compliance tracking

50+ properties managed

### Property & Estate

Manage your entire property portfolio — sites, buildings, floors, locations, flats, and space configurations.

-   Multi-site management
-   Space management
-   Location hierarchy
-   Building types

Real-time monitoring

### IoT & Device Management

Connect and monitor IoT sensors in real-time. Live MQTT telemetry for air quality, temperature, humidity, and energy.

-   MQTT integration
-   Live telemetry
-   Alert configuration
-   Historical logs

Zero stockouts

### Inventory Management

Track spare parts, consumables, and equipment with automated reorder points and supplier management.

-   Stock levels
-   Auto reorder
-   Supplier integration
-   Cost tracking

91% SLA compliance

### Soft Services

Manage cleaning, pest control, landscaping, catering, waste, hygiene, manpower scheduling, and all soft FM services.

-   Work order scheduling
-   Manpower management
-   Inspections & QC
-   Billing & invoicing

87% audit score

### HSE Management

Complete health, safety & environment — incident reporting, risk assessments, permits to work, and compliance tracking.

-   Incident management
-   Permit to Work
-   Risk assessments (JSA)
-   Training & competency

AED 53.4k tracked

### Contract Management

Manage vendor contracts, SLA parameters, pricing, manpower & materials, and renewal alerts in one place.

-   Contract repository
-   Expiry alerts
-   Vendor performance
-   Billing management

100% space visibility

### Space Management

Optimize space utilization, manage floor plans, track occupancy, and configure space functions across your estate.

-   Occupancy tracking
-   Floor plan management
-   Space allocation
-   Utilization reports

200+ automated rules

### Rules Engine

Configure intelligent automation rules to trigger work orders, notifications, and escalations based on any condition.

-   Condition-based triggers
-   Auto work order creation
-   Escalation logic
-   Custom notifications

On-time delivery

### Project Management

Plan, track, and deliver facilities projects — capex, refurbishments, fit-outs — with full budget and timeline control.

-   Project planning
-   Budget tracking
-   Milestone management
-   Resource allocation

22% cost savings

### Procurement

Streamline purchasing with purchase requisitions, approvals, vendor quotes, and full procurement workflow automation.

-   Purchase requisitions
-   Approval workflows
-   Vendor comparison
-   PO management

4.8/5 satisfaction

### Service Requests

Tenant and occupant service request portal with real-time status updates, SLA management, and satisfaction tracking.

-   Self-service portal
-   SLA management
-   Status notifications
-   Rating system

50+ report templates

### Report Studio

Build and schedule custom reports and dashboards with drag-and-drop simplicity. Share insights across every stakeholder.

-   Custom dashboards
-   Scheduled reports
-   KPI tracking
-   Data export

87% utilization rate

### Resource Configuration

Configure technician skills, teams, shifts, and resource pools for optimized work assignment and scheduling.

-   Skill management
-   Team configuration
-   Shift scheduling
-   Capacity planning

Asset Management

## Complete Visibility Across Every Asset

Track and manage every asset from installation to end-of-life. Monitor health rates, manage criticality, track warranties, and get ahead of replacements before they become emergencies.

Real-time Asset Health Scoring

Automated health scores based on age, maintenance history, and sensor data

Mission-Critical Asset Monitoring

93 mission-critical assets monitored with 24/7 alerts and escalation protocols

Predictive Replacement Planning

AI-powered end-of-life predictions help you budget for replacements proactively

Multi-Category Management

HVAC, Electrical, Plumbing, Mechanical, Fire Safety — all in one view

[Learn more about Asset Management](https://matrixinfi.com/features#assets)

Avg Asset Age

6.1 yrs

Across all categories

SLA Compliance

94.2%

This month

Work Order Management

## Fix Issues Faster with Intelligent Work Orders

From reactive repairs to planned maintenance — manage every work order with smart assignment, priority tracking, SLA monitoring, and full audit trails.

4.2 hrs

Avg Resolution Time

89%

First-Time Fix Rate

\-65%

Overdue Reduction

87%

Technician Utilization

Automatic work order creation from IoT alerts and sensor thresholds

Smart technician assignment based on skills, location, and availability

Real-time SLA tracking with escalation alerts before breaches occur

Mobile-first execution for field technicians with offline capability

[Explore Work Order features](https://matrixinfi.com/features#workorders)

PPM Calendar

## Never Miss a Planned Maintenance Task

The powerful PPM Calendar Matrix gives you a complete visual overview of all planned preventive maintenance schedules across every asset, every frequency, every time period.

Visual Calendar Matrix

Rows are assets, columns are weeks/months — instantly see every upcoming maintenance task

Multiple Frequency Support

Daily, weekly, monthly, quarterly, and yearly schedules with color-coded frequency indicators

Auto-Schedule Generation

Configure once, auto-generate work orders for months ahead with smart conflict detection

Compliance Dashboard

Track PPM compliance rates at building, system, and technician levels in real-time

Yearly

Quarterly

Monthly

Weekly

Daily

[Explore PPM Calendar features](https://matrixinfi.com/features#ppm)

PPM Compliance

87%

↑ +3% vs last month

Property & Estate

## Manage Your Entire Property Portfolio

From individual locations to large multi-site estates — Matrix FM gives you a complete hierarchical view of every property, building, floor, and space in your portfolio.

Full hierarchy: Site → Building → Floor → Flat → Location

Space utilization tracking and occupancy management

Location-based work order and asset assignment

Custom location types, conditions, and status tracking

Multi-tenant building management with lease integration

[Explore Property & Estate features](https://matrixinfi.com/features#property)

Portfolio Coverage

Sites12

Buildings48

Locations2,400+

Live Monitoring

IoT & Device Management

## Real-Time Insights from Every Connected Device

Connect your IoT sensors and building systems to Matrix FM for live telemetry, automated alerting, and predictive maintenance triggers — all in real-time.

MQTT Protocol

Industry-standard IoT messaging

Environmental

Temperature, humidity, CO₂, air quality

Energy Metering

Power consumption per asset & zone

Water Systems

Flow rates, pressure, leak detection

Automatic work order creation when sensor thresholds are breached

Historical telemetry storage and trend analysis for predictive insights

Custom alert configurations per device type, zone, or asset category

Integration with BMS, SCADA, and third-party sensor platforms

[Explore IoT features](https://matrixinfi.com/features#iot)

Soft Services

## Manage Every Soft Service in One Place

From daily cleaning rounds to pest control, landscaping, catering, waste management, and hygiene services — Matrix FM gives you complete operational control over all soft services with scheduling, manpower, QC inspections, and invoicing.

34

Active Work Orders

8 due today

12

Services Today

3 in progress

91%

SLA Compliance

Target: 95%

47

Staff On-Site

6 shifts active

Cleaning, pest control, landscaping, catering, waste & hygiene in one system

Manpower scheduling with shift management and attendance tracking

Inspections & QC checklists with photo evidence and scoring

Billing & invoicing integrated with contract pricing

Real-time SLA tracking with automatic breach alerts

[Explore Soft Services features](https://matrixinfi.com/features#softservices)

HSE Management

## Zero Harm with Proactive Safety Management

Matrix FM's HSE module gives you full visibility over every safety dimension — from incident reporting and permit-to-work, to risk assessments, training compliance, and environmental monitoring.

1.2

LTIFR

Lost time injury freq. rate

87%

Audit Score

Internal audit score

7

Active Permits

Permit to Work live

100%

Safety Compliance

Regulatory standards

Incident management — near misses, injuries, and hazard observations

Permit to Work (PTW) with approval workflows and expiry alerts

Job Safety Analysis (JSA) and risk assessment management

Training & competency tracking with expiry notifications

Environmental monitoring with threshold alerts and reporting

Contractor safety inductions and compliance verification

[Explore HSE Management features](https://matrixinfi.com/features#hse)

Contract Management

## Never Miss a Contract Renewal or Breach

Centralize all service contracts with complete SLA parameters, pricing models, manpower details, and renewal tracking. Get alerts before contracts expire and monitor every vendor's performance in real-time.

4

Active Contracts

Currently running

2

Expiring Soon

Within 60 days

AED 53.4k

Monthly Spend

Active contracts

6

Total Providers

Across all categories

Fixed, variable, and hybrid contract pricing models

Automated renewal alerts at 60, 30, and 7 days before expiry

SLA parameters linked directly to work order performance tracking

Manpower and materials cost breakdown per contract

Vendor performance scorecards and historical comparison

[Explore Contract Management features](https://matrixinfi.com/features#contracts)

More Powerful Modules

## Automate, Analyze & Optimize

Project management, procurement, space optimization, intelligent automation rules, and a powerful report studio — all built-in, all integrated.

94%

On-time delivery

### Project Management

Plan, execute, and track facilities projects — CAPEX programs, fit-outs, refurbishments, and major maintenance projects with full budget, milestone, and resource visibility.

Project planning & Gantt

Budget & cost tracking

Milestone management

Resource allocation

Document management

Progress reporting

22%

Cost savings

### Procurement

Automate your entire procurement lifecycle — from purchase requisitions and multi-stage approvals to vendor quotation comparison and purchase order management.

Purchase requisitions

Multi-stage approvals

Vendor RFQ & comparison

PO generation

Goods receipt

Invoice matching

+31%

Space utilization

### Space Management

Optimize every square metre of your estate. Track occupancy, manage floor plans, configure space functions, and generate utilization reports to maximize space efficiency.

Occupancy tracking

Floor plan management

Space allocation

Utilization analytics

Meeting room management

Density planning

### Rules Engine

200+ Automated rules

Build powerful no-code automation rules. Trigger work orders, send escalations, update asset status, notify stakeholders — based on any combination of conditions and events.

Visual rule builder

Condition-based triggers

Auto work order creation

Escalation workflows

Multi-channel notifications

Audit logging

### Report Studio

50+ Report templates

Build, schedule, and share custom reports and interactive dashboards. Drag-and-drop report builder with 50+ pre-built templates for every stakeholder and every module.

Drag-and-drop builder

50+ pre-built templates

Scheduled email delivery

KPI dashboards

Cross-module analytics

Export to PDF & Excel

Mobile Applications

## Two Apps Built for Every User

Whether you're a technician on the ground or a resident in the building — Matrix FM has a dedicated mobile experience designed for you.

Available on iOS and Android for all users

🍎Download on App Store

🤖Get it on Google Play

Ready to transform your facilities?

## Start Your Journey to  
Smarter Facilities Today

Join 500+ facilities teams who have transformed their operations with Matrix FM. Free trial, dedicated onboarding support, and ROI in 60 days — guaranteed.

[Schedule a Demo](https://matrixinfi.com/contact)[Talk to Sales](https://matrixinfi.com/contact)

30-day free trial

No credit card required

Dedicated onboarding

Cancel anytime