---
source_url: "https://kb.sisu.co/en/articles/6680428-configuring-the-cinc-integration"
title: "Configuring the CINC Integration | Sisu"
mirrored_at: 2026-08-04T01:04:47.660Z
host: kb.sisu.co
cited_in_42a: true
mirror_canonical: "https://index.42a.ai/kb.sisu.co/en/articles/6680428-configuring-the-cinc-integration"
---

> **Original source:** https://kb.sisu.co/en/articles/6680428-configuring-the-cinc-integration

This guide walks you step-by-step through setting up the CINC integration in Sisu. Follow each section in order to ensure everything is configured correctly.

**Topics in this article:**

## Required Prerequisites

Complete these two steps before turning on the integration.

Before proceeding, confirm that your users exist in Sisu, and the user names and emails match in both systems.

## Key Strategies for Success

The following strategies will help ensure a smooth setup and prevent common issues once the CINC integration is enabled.

## Part 1: Create CINC Labels

The integration works through **CINC labels that match Sisu pipeline statuses**.

When a label is applied to a lead in CINC, the corresponding Sisu transaction moves forward.

ℹ️ You can click **Add Group** to create folders and organize your labels. Creating **Sisu Seller** and **Sisu Buyer** folders is optional but recommended.

## Part 2: Choose Settings & Finalize Setup

Now you'll want to configure the integration in Sisu.

## Part 3: Disable Other CINC Integrations

If you are currently using:

Disable those CINC integrations to prevent duplicate transaction and activity data in Sisu.

If Sisu controls your previous integration, contact our Customer Success Team via the chat bubble in Sisu to have it disabled. 💬

## Testing the Integration

Create a test lead in CINC and apply some labels to make sure the integration is functioning correctly. The video below demonstrates applying labels and syncing transactional data from CINC to Sisu.

* * *

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