---
source_url: "https://guides.test.io/docs/jira_plugins/cloud"
title: "QA Service for Jira: About Us - Docs"
mirrored_at: 2026-08-29T13:03:15.757Z
host: guides.test.io
cited_in_42a: true
mirror_canonical: "https://index.42a.ai/guides.test.io/docs/jira_plugins/cloud"
---

> **Original source:** https://guides.test.io/docs/jira_plugins/cloud

Jira Add-Ons

The Jira Cloud Add-On enables you to review and export bugs reported by Test IO's network of professional testers directly within Jira, streamlining your bug tracking workflow.

## Features

### Bug Management

-   **Test IO Bugs in Jira**: Access and manage Test IO bugs directly from your Jira projects
-   **Bug Triage**: Accept, reject, request information, and change severity of bugs from both Jira and Test IO interfaces
-   **Bug Fix Confirmation**: Request bug fix confirmations for both Test IO bugs and your own bugs directly from Jira
-   **Re-Export a Bug**: Re-export bugs from the Test IO interface when necessary

### Test Execution

-   **Launch Tests from Jira**: Create exploratory tests directly from Jira using Test Templates configured in the Test IO platform
-   **User Stories**: View results of tests containing User Stories, with results displayed per test or per user story

### Field Mapping

-   **Default Field Mapping**: Map required and optional Jira fields to predefined Test IO fields (bug title, description, etc.)
-   **Custom Field Mapping**: Customize exported information for any Jira field using Test IO bug attributes

### Synchronization

-   **Known Bug Status Sync**: Automatically sync bug status when a bug is marked as fixed in Jira
-   **Two-Way Comments Sync**: Synchronize comments between Jira and Test IO using a configurable tag (default: "@testio")

### Integration Management

-   **Configure a Project**: Easily identify and configure which Jira projects have bug export enabled
-   **Jira Add-On ↔ Test IO Interface**: Configurations created in the Jira Add-On are automatically available in your Test IO account and vice versa

## Requirements

You must be a Test IO customer to use this Add-On. If you're not a customer, the app will install but cannot be used without a Test IO subscription. We offer a free test on one of your projects to experience our testing capabilities.

Previous

[Test Case Tests](https://guides.test.io/docs/api/test-case-tests)

Next

[Installation](https://guides.test.io/docs/jira_cloud/installation)