--- source_url: "https://foxyr.io/?utm_source=openai" title: "Foxyr — CRM Retention Agency for Startups | Hunt Retention. Drive Growth." mirrored_at: 2026-08-05T01:34:26.610Z host: foxyr.io cited_in_42a: true mirror_canonical: "https://index.42a.ai/foxyr.io/index__q__utm_source_openai" --- > **Original source:** https://foxyr.io/?utm_source=openai [foxyr](#) [Free audit →](https://calendly.com/hello-foxyr-riya/30min) CRM · Retention · Growth · Bordeaux CRM & Retention Consulting for Startups ## Every user you retain is an acquisition you don't have to pay for. I help startups reduce churn, increase retention and grow LTV through CRM strategy, lifecycle marketing and customer engagement. 10 years of hands-on CRM experience 70% of users churn in 24h without a lifecycle strategy ×3 average LTV increase after 90-day engagement The problem ## Most startups are looking for growth in the wrong place. 01 Skyrocketing CAC Massive budgets go into acquisition, but LTV doesn't follow. Every new user costs more than they bring back. 02 Silent churn 70% of users drop an app within 24 hours. Without behavioral triggers and structured flows, your best users leave before they ever see your product's value. 03 Underused CRM The tools are there — but not the strategy. Data sits idle and automations are nothing but newsletters in disguise. How we work ## Tailored missions. No subscription. Every startup has its own challenges, stack, and pace. We always start by understanding the situation before proposing anything. Mission 01 CRM Flash Audit One-off mission · Deliverable within 1 week We analyze your stack, retention metrics and existing flows. You get 3 actionable quick wins and a 90-day roadmap. - CRM stack analysis - Lifecycle flows audit - Friction points identified - 3 priority recommendations - 90-day roadmap [Get started →](https://calendly.com/hello-foxyr-riya/30min) RECOMMENDED Mission 02 CRM Engagement Recurring mission · 3 months minimum We take ownership of your CRM strategy end-to-end. Segmentation, lifecycle flows, A/B testing, churn prediction. Product focus guaranteed. - Full CRM strategy - Lifecycle flows & automations - Advanced segmentation - Continuous A/B testing - Churn prediction - Dedicated Slack [Let's talk →](https://calendly.com/hello-foxyr-riya/30min) Mission 03 CRM Partner Long-term · 6 months minimum For scale-ups wanting a permanent CRM expert on demand. Strategic oversight, team training, long-term vision. - Strategic oversight - Team training - Data & BI - Quarterly OKRs - Priority access [Contact us →](https://calendly.com/hello-foxyr-riya/30min) First step ### Not sure what you need? We always start with a free 30-min audit. We analyze your situation and recommend the right approach. No commitment. [Book your free audit — 30 min](https://calendly.com/hello-foxyr-riya/30min) Proven in the field ## Real problems. Real results. 10 years across 4 industries. Here's the kind of work that actually moves retention metrics. FINTECH Bling Challenge A mandatory KYC step was creating a major bottleneck in the onboarding funnel — users were dropping off before ever experiencing the product. Approach Rebuilt the onboarding lifecycle flow with behavioral triggers at each KYC micro-step — guiding users through friction instead of letting them churn silently. Significant improvement in activation rate within 60 days. FOOD DELIVERY Glovo Challenge First-time users were not converting into recurring customers. The critical window between order 1 and order 3 was leaking badly. Approach Built a lifecycle program targeting the first-to-third order journey, identifying the behavioral signals that predicted repeat purchase intent. Accelerated the 1st-to-3rd order conversion cycle across key user segments. SAAS Agora Challenge No signup flow in place — leads were engaging with the product anonymously and disappearing with no way to re-engage them. Approach Implemented a signup lifecycle and built the measurement framework to demonstrate signup's direct impact on long-term retention and monetization. Demonstrated a measurable retention uplift between signed-up vs anonymous users. MOBILE GAMING Tangelo Games Challenge Post-Day 0 retention was the core survival metric. Without strong D1 return rates, the entire acquisition funnel was leaking at the worst possible moment. Approach Built post-Day 0 lifecycle sequences combining push, email and in-app messaging to drive users back at the critical D1 and D3 windows. Improved D1 and D7 retention in one of the most competitive mobile gaming environments. About ## CRM experience. An obsession with retention. Foxyr is built on 10 years of CRM experience in environments where retention isn't a nice-to-have — it's a matter of survival. Including 4 years in ultra-competitive sectors where most users vanish within 24 hours without the right lifecycle. That obsession with data, user behavior and friction points is now fully dedicated to helping startups build sustainable growth. No empty promises. No newsletters disguised as strategy. Just precise execution and automations that actually convert. Retention > Acquisition. Stop buying growth. Start engineering retention. 🎯 User Behavior & Segmentation Understanding users and their behaviors ⚡ Lifecycle Automation Onboarding, activation, retention, win-back 📊 Data & Analytics LTV, churn prediction, retention cohorts 🔬 A/B Testing Move fast, measure what truly matters 🛠 CRM Stack Braze, Klaviyo, HubSpot, Segment & more Who I am ## Julien Terrier ![Julien Terrier - Founder Foxyr](https://foxyr.io/julien-site.jpg) Julien Terrier Founder @ Foxyr · CRM & Retention Consultant Gaming SaaS Fintech Food Delivery 10 years in CRM across fintech, gaming, food delivery and SaaS — always in environments where retention wasn't just a metric, it was survival. I've spent the better part of a decade obsessing over user behavior, lifecycle flows, and the data signals that predict churn before it happens. That experience is now fully dedicated to startups and scale-ups who want to stop losing users and start building loyalty that compounds. Julien Terrier — fondateur de Foxyr. 10 ans en CRM, dont 4 dans des environnements où la rétention n'était pas une métrique abstraite. C'était la survie du produit. Previously at Tangelo Games Glovo Agora Bling [→ LinkedIn](https://www.linkedin.com/in/julien-terrier-marketing16/) 📍 Bordeaux, France — remote & international Blog ## Free resources. CRM strategies, lifecycle marketing, retention — concrete articles for startup growth teams. CRM TOOLS FEATURED Braze vs Customer.io: which one is right for your startup? Pricing, data points, in-app messaging, WhatsApp, integrations. An honest breakdown from 10 years of CRM experience — with recommendations by business type. CUSTOMER.IO From $100/mo Profiles-based pricing BRAZE $50k+/year MAU + data points SETUP TIME 2-5 days vs 4-12 weeks IN-APP MSG Weak vs Native RETENTION Why 70% of your users leave in 24h and how to fix it In the most competitive environments, you lose 70% of your users in the first 24 hours. Here are the 5 CRM levers to reverse the trend. DATA & METRICS CAC vs LTV: stop looking at the wrong indicator Most startups are obsessed with their CAC. But it's LTV that determines the true health of a business. LIFECYCLE The complete lifecycle marketing guide for SaaS Acquisition, activation, retention, monetization, reactivation. How to build a complete CRM lifecycle. CRM STRATEGY 5 CRM mistakes 90% of startups make Mistakes that cost dearly in churn and wasted LTV. How to fix them before they become critical. 3 MORE ARTICLES CRM Stack for Startups  ·  AI in CRM 2026  ·  Win-back Campaigns ## Churn eating away at your growth? Let's talk. Free 30-min CRM audit. No pitch, just value. We analyze your stack and give you 3 actionable insights. [Book my free audit →](https://calendly.com/hello-foxyr-riya/30min) 30 min · No commitment · 100% actionable — Bordeaux & remote France/International