--- source_url: "https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/page-385" title: "**Buying from Fashionphile** shopping experiences/questions | Page 385 | PurseForum" mirrored_at: 2026-08-14T01:32:22.673Z host: forum.purseblog.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/page-385" --- > **Original source:** https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/page-385 - - [#5,761](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35654080) > I've only purchased one item, about a month ago, and everything went fine. The only thing was the vibrancy of the color in the pictures was enhanced so I was initially disappointed when I opened the box. That’s helpful, thank you. - - [#5,762](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35654606) > So, I am about to make my first [Fashionphile](https://fashionphile.pxf.io/c/1264975/1091059/13930?subId1=PurseForumFashionphile) purchase EVER. In fact, it will be my first pre-owned bag purchase. I’ve only ever bought directly from the boutiques. I never considered buying pre owned before, much less paying almost $1K over retail until today when a specific color combination showed up. > > I’m a little nervous to be honest LOL I guess I’m looking for some collective encouragement before I click the submit button (As I make the sign of the cross!). VIDEO UNBOXING!!!!!!!!!!!!!!!!!! DO IT ON SNAPCHAT TOO WITH A TIMESTAMP AND DATE PLEASE!!!!! - - [#5,763](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35654701) > So, I am about to make my first [Fashionphile](https://fashionphile.pxf.io/c/1264975/1091059/13930?subId1=PurseForumFashionphile) purchase EVER. In fact, it will be my first pre-owned bag purchase. I’ve only ever bought directly from the boutiques. I never considered buying pre owned before, much less paying almost $1K over retail until today when a specific color combination showed up. > > I’m a little nervous to be honest LOL I guess I’m looking for some collective encouragement before I click the submit button (As I make the sign of the cross!). Make the purchase with a credit card company you trust! - - [#5,764](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35655777) May I ask - why is video unboxing recommended? Is there some additional protection if one has a video of unboxing the purchase? - - [#5,765](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35658073) > Good idea. It says: > Purchased 5/13 > Shipped 5/16 > Expected delivery 5/29 > Return by 5/31 > I'm not sure if that means to file for a return by 5/31 or that they need it back by 5/31. It's a quite expensive HG piece, so it won't be an issue unless it is damaged, and in that case I'm sure that I can call them and ask for an exception if needed due to not as described. I just wanted to update that my item was delivered way earlier than expected, it came today actually! I love it, so no need to return, but I wanted to update that FP's shipping/delivery speed may be much faster than the estimates given when checking on their site. - - [#5,766](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35658267) > May I ask - why is video unboxing recommended? Is there some additional protection if one has a video of unboxing the purchase? In case they send you the wrong item or the box is empty, you in theory have some evidence that you are not lying when you file a claim. - - [#5,767](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35658409) > In case they send you the wrong item or the box is empty, you in theory have some evidence that you are not lying when you file a claim. Wow I didn't know that happened to people.![:amazed:](https://forum.purseblog.com/smiles/static/amazed.gif "Amazed :amazed:") - - [#5,768](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35658638) [Fashionphile](https://fashionphile.pxf.io/kjB240) has an additional 10% off sale items with code YAY10. Not available to public yet! - - [#5,769](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35660371) i received my bag this afternoon and I must say I am very pleased overall With my very first [Fashionphile](https://fashionphile.pxf.io/c/1264975/1091059/13930?subId1=PurseForumFashionphile) purchase. i placed the order on Sunday, so pleasantly surprised at the fast shipping (considering a previous poster’s concern). The bag itself is in perfect condition, in fact I’d say it is in better condition than described (listed as “excellent“ with some minor scratches, but to me, it looks flawless and in fact, plastic protective coverings are intact). The $1K premium stings a bit so I don’t think I will make a habit of buying, but I am definitely happy. Thank you to [@whatevs](https://forum.purseblog.com/members/762677/) [@Moxisox](https://forum.purseblog.com/members/705957/) and @xofashionxo for the advice, which encouraged me to take the plunge! - - [#5,770](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35660504) I made 2 [Fashionphile](https://fashionphile.pxf.io/c/1264975/1091059/13930?subId1=PurseForumFashionphile) bag purchases Wednesday night and picked up my 2 bag purchases today! ![:)](https://forum.purseblog.com/smiles/static/smile.gif "Smile :)") What a fun day I had at Fashionphile! I brought my new Brandon Blackwood Jasmine Python bag with me to Fashionphile and left with the 2 bag purchases which is a green Bvlgari Serpenti Forever Crossbody and a Givenchy Gradient Antagona Mini. A sale on top of a sale is always hard for me to resist. Lol ![:)](https://forum.purseblog.com/smiles/static/smile.gif "Smile :)") - 20230525\_185705.jpg 1.3 MB · Views: 71 - - [#5,771](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35660505) I have shopped (and sold) with [Fashionphile](https://fashionphile.pxf.io/c/1264975/1091059/13930?subId1=PurseForumFashionphile) for a few years and have always been pleased with their service. I do get face to face service many times as I'm local so a relationship has developed over the few years I have done business with them. I understand people's concerns dealing with shipping, that's why I go directly to Fashionphile in Carlsbad to pick up an item I purchased online if it is already stored in their Carlsbad boutique. If it is at the New York location I get it shopped to Neimans in FashionValley. When I go to Neimans to pick up my item I actually open the box in from of a Nemians' worker JUST in case it is a wrong item, the item is damaged etc. I know many people are not near either place, but if you are, just for peace of mind, you can do either one of the options I mentioned. Keep in mind FP does NOT have the generous 30 day return policy. It is now 15 days from the time the item is shipped to you. I do feel FP will work with you if there ever is an issue and doing a video of your unboxing isn't a bad idea if you aren't able to pick up your items in person at Neimans or Fashionphile. Last edited: May 26, 2023 - - [#5,772](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35660520) > i received my bag this afternoon and I must say I am very pleased overall With my very first Fashionphile purchase. i placed the order on Sunday, so pleasantly surprised at the fast shipping (considering a previous poster’s concern). The bag itself is in perfect condition, in fact I’d say it is in better condition than described (listed as “excellent“ with some minor scratches, but to me, it looks flawless and in fact, plastic protective coverings are intact). The $1K premium stings a bit so I don’t think I will make a habit of buying, but I am definitely happy. Thank you to [@whatevs](https://forum.purseblog.com/members/762677/) [@Moxisox](https://forum.purseblog.com/members/705957/) and @xofashionxo for the advice, which encouraged me to take the plunge! Oh cool! How exciting! If you don't mind, can you share what you purchased! I would love to join in on your excitement! ![:)](https://forum.purseblog.com/smiles/static/smile.gif "Smile :)") - - [#5,773](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35660528) > Good idea. It says: > Purchased 5/13 > Shipped 5/16 > Expected delivery 5/29 > Return by 5/31 > I'm not sure if that means to file for a return by 5/31 or that they need it back by 5/31. It's a quite expensive HG piece, so it won't be an issue unless it is damaged, and in that case I'm sure that I can call them and ask for an exception if needed due to not as described. Fashionphile's return policy changed from 30 days to now 15 days. I know, that sucks. So the clock starts on the day they SHIP the item out to you. If your item was shipped on 5/16 then you have until 5/31 (15 days) to return. That isn't very fair considering it can take a week or more to receive an item and if that happens, it leaves you with even a shorter return window. ![:(](https://forum.purseblog.com/smiles/static/sad2.gif "Sad :(") When an item is coming to me from NY it takes about 7 to 8 days for me to receive it usually. - - [#5,774](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35660533) > I've recently had an issue with FP so just a heads up - I returned the bag on the very last day of their new return policy. Then I got email with a "good news" that they will relist my item as it was retuned "too late". ![:confused1:](https://forum.purseblog.com/smiles/static/confused.gif "Confused :confused1:") > Not to mention that it took almost a week for the item to arrive in the first place... Yes i don't care for this new return policy of 15 days. If it is 15 days it should be 15 days starting on when you RECEIVED your item, not 15 days from when it was shipped. That is not very fair. - - [#5,775](https://forum.purseblog.com/threads/buying-from-fashionphile-shopping-experiences-questions.382925/post-35660538) > Update: > Life lesson- have a little faith and don’t immediately jump to the worse case scenario. > > My package from FP never tracked and yet it showed up at my front door today, with everything it was supposed to have in it. > > Annoying, yes. FP’s fault? No. UPS should have updated tracking on a high value package. > > Anyway, wanted to provide an update. I am going to go take a chill pill now. Wow! Glad you received your item! I would have been stressed out! Lol. I'm in California. I prefer my packages to go to Neimans or to the FP Carlsbad location and I'll pick up there. That way the ball is either on Neimans end or FP's end. My worst nightmare is for them to say they delivered my package and I signed for it yet it went to the wrong house! It's my word bs theirs. Nightmare!