--- source_url: "https://expertinsights.com/identity-and-access-management/top-customer-identity-and-access-management-ciam-solutions" title: Best 10 Customer Identity and Access Management (CIAM) Solutions For Business (2026) mirrored_at: 2026-08-12T01:34:31.757Z host: expertinsights.com cited_in_42a: true mirror_canonical: "https://index.42a.ai/expertinsights.com/identity-and-access-management/top-customer-identity-and-access-management-ciam-solutions" --- > **Original source:** https://expertinsights.com/identity-and-access-management/top-customer-identity-and-access-management-ciam-solutions Identity and access management (IAM) is a well-known cybersecurity category, one which centers around the need to manage user identities as they access and navigate certain applications and data. Organizations that do not take steps to ensure identity and access management is being properly coordinated run the risk of leaving themselves vulnerable to breaches and various cyber-attacks. One of the primary use cases for IAM solutions is managing user identities and secure access for employees, partners, contractors, or even the interfaces that allow for communication between IoT devices and APIs. Customer Identity and Access Management (CIAM) serves a similar function but is designed specifically to allow for frictionless access to online services for customers. This type of identity technology supports organizations in managing customer identities, ensuring they have appropriate access with an enhanced user experience, without compromising on security. In this article, we’ll explore the top CIAM solutions designed to help organizations deliver a great customer experience, while ensuring their user data is well protected. We’ll look at the vendors’ background, explore the key features offered by each solution, and give recommendations (based on our independent research) on who would be best served by each solution’s capabilities. ## What is Customer Identity and Access Management (CIAM)? ## Customer Identity and Access Management (CIAM) Solutions Compared Here is a comparison of the top CIAM platforms across key customer identity capabilities. Product Best For Passwordless Social Login Consent Mgmt Multi-Tenant Thales OneWelcome B2B partner identity with delegated admin Yes Yes Yes Yes CyberArk Customer Identity Unified human and machine identity security Yes No No No Descope Dev teams wanting no-code auth workflows Yes Yes No Yes ForgeRock Identity Platform Large enterprises with multi-regulatory compliance Yes Yes Yes Yes HYPR Fully passwordless authentication Yes No No No Okta Customer Identity Cloud Broad integration coverage and clear scaling Yes Yes No Yes OneLogin Customer Identity Migrating from legacy CIAM systems Yes Yes No No PingOne for Customers Mid-to-large enterprises in hybrid environments Yes Yes No Yes Prove Pinnacle Phone-centric identity in finance and e-commerce Yes No No No SAP CIAM for B2C Tying customer identity into data analytics Yes Yes Yes No ## How We Tested We assessed each CIAM platform across authentication flexibility, integration breadth, compliance and consent management capabilities, customer experience features, scalability, pricing transparency, and real-world customer feedback. Products were evaluated on how effectively they balance security with frictionless customer access. This article was researched and written by Mirren McDade, with technical review by Craig MacAlpine. [Read our full methodology](https://expertinsights.com/how-we-test-review-products/) ## Identity And Access Management Pricing CIAM pricing models vary widely. Some platforms charge per monthly active user, others use flat annual tiers, and several are entirely quote-based. Free tiers are available from Descope and Okta for evaluation and smaller deployments. The table below reflects publicly available starting prices where possible. Product Starting Price Billing Link Thales OneWelcome Identity Platform Contact for quote Annual [Visit](https://click.expertinsights.com/28KL6/JWQK7W/?uid=739&sub1=thales&sub2=cta1&sub3=top-customer-identity-and-access-management-ciam-solutions) CyberArk Customer Identity Contact for quote Annual Descope Free (7,500 MAUs); Pro from $249/mo Monthly or Annual ForgeRock Identity Platform Contact for quote Annual HYPR From $1/active user/mo (CIAM) Annual Okta Customer Identity Cloud Free (7,000 users); B2C from $23/mo Monthly or Annual OneLogin Customer Identity From $2/user/mo Annual PingOne for Customers From $20,000/year (Essentials) Annual Prove Pinnacle Contact for quote Usage-based SAP CIAM for B2C Contact for quote Annual ## Identity And Access Management Checklist These are the configuration and operational steps we recommend when deploying a customer identity and access management platform. ### The Bottom Line The CIAM market serves a wide spectrum of organizations, from development teams wanting quick no-code authentication to large enterprises managing multi-regulatory compliance across global customer bases. The right platform depends on your identity maturity, regulatory landscape, and how tightly you need customer identity integrated with broader business systems. We recommend evaluating free tiers and trials before committing, and modeling costs carefully as feature requirements grow. ## Everything You Need To Know About Customer Identity And Access Management (FAQs) ## Identity And Access Management Resources Further reading on identity and access management from Expert Insights — buyers' guides, comparison articles, and platform-specific shortlists. - [ ![Hiring Fraud Is On The Rise: How To Stay Protected](https://b3953882.assetcdn.net/2.0/3953882/wp-content/uploads/2026/06/Hiring-Fraud-Is-On-The-Rise-How-To-Stay-Protected-300x169.png?lossy=1&strip=1&avif=1) Articles ### Hiring Fraud Is On The Rise: How To Stay Protected ](https://expertinsights.com/identity-and-access-management/hiring-fraud-is-on-the-rise-how-to-stay-protected) - [ ![88% of Web App Attacks Start With Stolen Credentials. Here's How to Stop Them](https://b3953882.assetcdn.net/2.0/3953882/wp-content/uploads/2026/04/88-of-Web-App-Attacks-Start-With-Stolen-Credentials.-Heres-How-to-Stop-Them-300x166.png?lossy=1&strip=1&avif=1) Articles ### 88% of Web App Attacks Start With Stolen Credentials. Here's How to Stop Them ](https://expertinsights.com/identity-and-access-management/stolen-credentials-how-to-secure-them) - [ ![Zero Trust IAM: A 4-Phase Roadmap From Perimeter to Continuous Verification](https://b3953882.assetcdn.net/2.0/3953882/wp-content/uploads/2026/04/Zero-Trust-IAM-A-4-Phase-Roadmap-From-Perimeter-to-Continuous-Verification-300x166.png?lossy=1&strip=1&avif=1) Articles ### Zero Trust IAM: A 4-Phase Roadmap From Perimeter to Continuous Verification ](https://expertinsights.com/identity-and-access-management/zero-trust-iam-a-4-phase-roadmap-from-perimeter-to-continuous-verification) ![Written By](https://expertinsights.com/wp-content/themes/expertinsights-wp-theme-1.2.12/assets/img/pencil-line.svg)Written By ![Joel Witts](https://secure.gravatar.com/avatar/f9904545c12cc08fe8773b7caa3d2a979643b0544c0c82893d93a1b129bd20a9?s=96&d=mm&r=g) Joel is the Director of Content and a co-founder at Expert Insights; a rapidly growing media company focussed on covering cybersecurity solutions. He’s an experienced journalist and editor with 8 years’ experience covering the cybersecurity space. He’s reviewed hundreds of cybersecurity solutions, interviewed hundreds of industry experts and produced dozens of industry reports read by thousands of CISOs and security professionals in topics like IAM, MFA, zero trust, email security, DevSecOps and more. He also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted. Joel is driven to share his team’s expertise with cybersecurity leaders to help them create more secure business foundations. ![Technical Review](https://expertinsights.com/wp-content/themes/expertinsights-wp-theme-1.2.12/assets/img/search-refraction.svg)Technical Review ![](https://b3953882.assetcdn.net/2.0/3953882/wp-content/uploads/2024/02/portrait-editorial-photography-8-150x150.jpg?lossy=1&strip=1&avif=1) Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davis, formerly J2Global (NASDAQ: ZD) in 2013. Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions. Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.