--- source_url: "https://en.wikipedia.org/wiki/Elium?utm_source=openai" title: Elium - Wikipedia mirrored_at: 2026-08-12T01:01:01.909Z host: en.wikipedia.org cited_in_42a: true mirror_canonical: "https://index.42a.ai/en.wikipedia.org/wiki/Elium__q__utm_source_openai" --- > **Original source:** https://en.wikipedia.org/wiki/Elium?utm_source=openai From Wikipedia, the free encyclopedia Elium [Developer](https://en.wikipedia.org/wiki/Programmer "Programmer") [Whatever SA](https://www.elium.com/) Release 2009; 17 years ago Available in English, French, German, Dutch [Type](https://en.wikipedia.org/wiki/Software_categories#Categorization_approaches "Software categories") [Web application](https://en.wikipedia.org/wiki/Web_application "Web application") Website [elium.com](https://www.elium.com/) **Elium** is a European [knowledge management software](https://en.wikipedia.org/wiki/Knowledge_management_software "Knowledge management software") platform delivered as [Software as a Service](https://en.wikipedia.org/wiki/Software_as_a_Service "Software as a Service") (SaaS) for enterprises. Founded in 2007 and originally named Knowledge Plaza, the company rebranded as Elium in March 2017.[\[1\]](#cite_note-1) Its headquarters are in [Louvain-la-Neuve](https://en.wikipedia.org/wiki/Louvain-la-Neuve "Louvain-la-Neuve"), Belgium. The platform provides a knowledge infrastructure designed to capture, structure and maintain enterprise knowledge, serving both end users and [AI agents](https://en.wikipedia.org/wiki/AI_agent "AI agent"). It supports use cases including company-wide [knowledge bases](https://en.wikipedia.org/wiki/Knowledge_base "Knowledge base"), [customer service](https://en.wikipedia.org/wiki/Customer_service "Customer service"), [IT technical support](https://en.wikipedia.org/wiki/Technical_support "Technical support"), [market intelligence](https://en.wikipedia.org/wiki/Market_intelligence "Market intelligence"), employee onboarding, [wikis](https://en.wikipedia.org/wiki/Wiki_software "Wiki software") and [knowledge sharing](https://en.wikipedia.org/wiki/Knowledge_sharing "Knowledge sharing") across distributed teams. Customers include [BCG](https://en.wikipedia.org/wiki/Boston_Consulting_Group "Boston Consulting Group"), [BNP Paribas](https://en.wikipedia.org/wiki/BNP_Paribas "BNP Paribas"), [Bouygues](https://en.wikipedia.org/wiki/Bouygues "Bouygues"), [Council of Europe](https://en.wikipedia.org/wiki/Council_of_Europe "Council of Europe"), [Fnac Darty](https://en.wikipedia.org/wiki/Fnac_Darty "Fnac Darty"), [L'Oréal](https://en.wikipedia.org/wiki/L'Or%C3%A9al "L'Oréal"), [SNCF](https://en.wikipedia.org/wiki/SNCF "SNCF") and [VINCI Energies](https://en.wikipedia.org/wiki/Vinci_SA "Vinci SA"). In the 2026 edition of the annual benchmark carried out by French consultancy firm Lecko[\[2\]](#cite_note-2), which evaluates 20 digital workplace platforms across 36 use cases and six functional families, Elium is described as a "reference European SaaS provider for enterprise knowledge management"[\[3\]](#cite_note-3). Lecko highlights its "knowledge-as-code" approach, treating enterprise knowledge as a versioned and governed asset, and its increased adoption as a "source of truth" for corporate AI services. In September 2013, the company announced the acquisition of Swiss social publishing company Hyperweek.[\[4\]](#cite_note-4) In August 2017, Elium closed a Series A funding round of €4 million led by Serena Capital in collaboration with S.R.I.W.[\[5\]](#cite_note-5) In May 2022, the company obtained [ISO/IEC 27001](https://en.wikipedia.org/wiki/ISO/IEC_27001 "ISO/IEC 27001") certification for information security management.[\[6\]](#cite_note-6) - In May 2011, Elium received the "Belgian Start-up of the year" Award from Belgian's leading ICT Magazine Datanews.[\[7\]](#cite_note-7) - In October 2010, Elium was nominated KMWorld Promise Award 2010 finalist.[\[8\]](#cite_note-8) - In June 2010, Elium won the prize for the most innovative knowledge management tool at KM Forum conference in Paris.[\[9\]](#cite_note-9) - In 2008, Elium won the Prix Lionel Van den Bossche 2008 award given each year to a Belgian innovative enterprise.[\[10\]](#cite_note-10) As a [knowledge management software](https://en.wikipedia.org/wiki/Knowledge_management_software "Knowledge management software") platform, the main features of Elium are the following: - Knowledge lifecycle management: content creation, [document management](https://en.wikipedia.org/wiki/Document_management "Document management"), collaborative wikis, governance and freshness tracking - Full-text [social search](https://en.wikipedia.org/wiki/Social_search "Social search") with [faceted navigation](https://en.wikipedia.org/wiki/Faceted_navigation "Faceted navigation") and built-in [retrieval-augmented generation](https://en.wikipedia.org/wiki/Retrieval-augmented_generation "Retrieval-augmented generation") (RAG) - AI-powered question-answering, content generation and connectivity to external AI systems via [MCP](https://en.wikipedia.org/wiki/Model_Context_Protocol "Model Context Protocol") - [Tag management](https://en.wikipedia.org/wiki/Tag_management "Tag management") combining company-defined [taxonomy](https://en.wikipedia.org/wiki/Taxonomy_\(general\) "Taxonomy (general)") and user-generated [folksonomy](https://en.wikipedia.org/wiki/Folksonomy "Folksonomy")[\[11\]](#cite_note-vanderwal-11) - Role-based permissions, content sharing and automated email distribution - Analytics and reporting at multiple levels - Third-party integrations ([Slack](https://en.wikipedia.org/wiki/Slack_\(software\) "Slack (software)"), [Microsoft Teams](https://en.wikipedia.org/wiki/Microsoft_Teams "Microsoft Teams"), [SharePoint](https://en.wikipedia.org/wiki/SharePoint "SharePoint"), [Google Workspace](https://en.wikipedia.org/wiki/Google_Workspace "Google Workspace"), [Power BI](https://en.wikipedia.org/wiki/Power_BI "Power BI"), [Zendesk](https://en.wikipedia.org/wiki/Zendesk "Zendesk"), [GLPI](https://en.wikipedia.org/wiki/GLPI "GLPI"), [Jira](https://en.wikipedia.org/wiki/Jira_\(software\) "Jira (software)")) - Security features including [two-factor authentication](https://en.wikipedia.org/wiki/Multi-factor_authentication "Multi-factor authentication"), audit logging and European data hosting - Mobile access, [REST API](https://en.wikipedia.org/wiki/REST_API "REST API") and data export The following table summarises the platform's main functional areas.[\[12\]](#cite_note-helpcenter-12) Features Characteristics Content creation Rich-text block editor with drag-and-drop (text, images, files, tables, code, embeds, galleries, to-do lists, decision trees). Collaborative content creation (wikis), drafts, versioning, article templates and file import. Similar content detection to prevent duplication and automatic estimated read time display. Knowledge organisation Workspaces called "spaces" (public, moderated, private, secret), tabs, groups of spaces, categories and tags with multilingual taxonomy management. [Tag management](https://en.wikipedia.org/wiki/Tag_management "Tag management") combines a company-defined [taxonomy](https://en.wikipedia.org/wiki/Taxonomy_\(general\) "Taxonomy (general)") with user-generated [folksonomy](https://en.wikipedia.org/wiki/Folksonomy "Folksonomy").[\[11\]](#cite_note-vanderwal-11) Search Combined full-text [social search](https://en.wikipedia.org/wiki/Social_search "Social search") and [faceted navigation](https://en.wikipedia.org/wiki/Faceted_navigation "Faceted navigation"). Advanced search with Boolean logic, filters and a relevance-ranking algorithm. Artificial intelligence Built-in [retrieval-augmented generation](https://en.wikipedia.org/wiki/Retrieval-augmented_generation "Retrieval-augmented generation") (RAG): the "Answer" feature semantically indexes knowledge base content, retrieves the most relevant paragraphs and generates cited responses using AI. Responses are scoped to the querying user's access permissions. Available via the web interface, [Slack](https://en.wikipedia.org/wiki/Slack_\(software\) "Slack (software)") and [Microsoft Teams](https://en.wikipedia.org/wiki/Microsoft_Teams "Microsoft Teams"). In-editor AI writing assistance ("Smart Editor"), automatic summarisation and contextual Smart Assistants. Connectivity to external AI systems via [MCP](https://en.wikipedia.org/wiki/Model_Context_Protocol "Model Context Protocol") connector, with documented integrations for [ChatGPT](https://en.wikipedia.org/wiki/ChatGPT "ChatGPT") and [Claude](https://en.wikipedia.org/wiki/Claude_\(language_model\) "Claude (language model)"). Support for integration into enterprise [RAG](https://en.wikipedia.org/wiki/Retrieval-augmented_generation "Retrieval-augmented generation") pipelines. AI feedback management for administrators. Knowledge lifecycle management Approval workflows, article ownership and transfer, expiration dates with automated review notifications, content freshness tracking, duplicate and similar-content detection, annotations, protected articles and content requests. Permissions Role-based [access control](https://en.wikipedia.org/wiki/Access_control "Access control") at platform and space level. Four space visibility types. Per-article visibility overrides and user affiliation management. Sharing and distribution [Bookmarklet](https://en.wikipedia.org/wiki/Bookmarklet "Bookmarklet") for adding and sharing web content. Email broadcast, public web links, contributor invitations, resharing and homepage promotion. Email pipelines for organising emails and their attachments. Notifications Custom email digests and alerts (personal and shared), email pipelines and urgent notifications. Analytics Dashboards at platform, space, article-owner and individual-article level. End-of-year analytics reports. Integrations [Slack](https://en.wikipedia.org/wiki/Slack_\(software\) "Slack (software)"), [Microsoft Teams](https://en.wikipedia.org/wiki/Microsoft_Teams "Microsoft Teams"), [SharePoint](https://en.wikipedia.org/wiki/SharePoint "SharePoint") (federated search), [Microsoft Office](https://en.wikipedia.org/wiki/Microsoft_Office "Microsoft Office") (in-app editing), [Power BI](https://en.wikipedia.org/wiki/Power_BI "Power BI"), [Google Analytics](https://en.wikipedia.org/wiki/Google_Analytics "Google Analytics"). Browser extension for [Chrome](https://en.wikipedia.org/wiki/Google_Chrome "Google Chrome") and [Microsoft Edge](https://en.wikipedia.org/wiki/Microsoft_Edge "Microsoft Edge") with Smart Assistant support for [Zendesk](https://en.wikipedia.org/wiki/Zendesk "Zendesk"), [Intercom](https://en.wikipedia.org/wiki/Intercom_\(company\) "Intercom (company)"), [Jira](https://en.wikipedia.org/wiki/Jira_\(software\) "Jira (software)") and [GLPI](https://en.wikipedia.org/wiki/GLPI "GLPI"). API [REST API](https://en.wikipedia.org/wiki/REST_API "REST API") with public documentation for custom integrations. Security [ISO/IEC 27001](https://en.wikipedia.org/wiki/ISO/IEC_27001 "ISO/IEC 27001") certified. [Two-factor authentication](https://en.wikipedia.org/wiki/Multi-factor_authentication "Multi-factor authentication"), [biometric](https://en.wikipedia.org/wiki/Biometric "Biometric") authentication, antivirus scanning, [audit log](https://en.wikipedia.org/wiki/Audit_log "Audit log"). Multi-infrastructure hosting on European servers, with SecNumCloud-qualified infrastructure ([Dassault Systèmes](https://en.wikipedia.org/wiki/Dassault_Syst%C3%A8mes "Dassault Systèmes") Outscale) available as an option. Mobile Native mobile app (iOS/Android), custom-branded app option and [progressive web app](https://en.wikipedia.org/wiki/Progressive_web_app "Progressive web app") (PWA). Export Full export and summary of information packages. Export of article metadata and full platform content download. Customisation Configurable homepage, app launcher, smart feeds and look-and-feel theming. Multilingual support Automatic article translation, manual translation and multilingual tags and categories. 1. [↑](#cite_ref-1) ["Knowledge Plaza devient Elium"](https://www.veillemag.com/Scoop--Knowledge-Plaza-devient-Elium--Pourquoi-Antoine-Perdaens-nous-dit-tout_a3180.html). _veillemag.com_ (in French). 2017-03-10. 2. [↑](#cite_ref-2) ["Digital Workplace Solutions Benchmark Analysis"](https://referentiel.lecko.fr/fiches-solutions). _referentiel.lecko.fr_ (in French). Retrieved 2026-04-07. 3. [↑](#cite_ref-3) ["Lecko Benchmark 2026 - Fiche Solution Elium"](https://referentiel.lecko.fr/fiches-solutions/elium). _referentiel.lecko.fr_ (in French). Retrieved 2026-04-07. 4. [↑](#cite_ref-4) ["Hyperweek Joins Knowledge Plaza"](https://datanews.levif.be/actualite/entreprises/start-ups/knowledge-plaza-absorbe-hyperweek/). _levif.be_. 4 September 2013. 5. [↑](#cite_ref-5) ["Belgian knowledge sharing platform Elium raises 4M during their latest series A funding round"](https://siliconcanals.com/belgian-startup-elium/). Silicon Canals. 2017-03-09. Retrieved 2017-08-31. 6. [↑](#cite_ref-6) ["Does Elium Have Security Certifications? | Elium Help Center"](https://help.elium.com/en/articles/5682761-does-elium-have-security-certifications). _help.elium.com_. Retrieved 2026-04-07. 7. [↑](#cite_ref-7) ["Data News Awards for Excellence 2011"](https://web.archive.org/web/20130810233256/http://acties.datanews.knack.be/acties/datanews/itmakessense/brandnew/index.jsp). Data News Magazine. Archived from [the original](http://acties.datanews.knack.be/acties/datanews/itmakessense/brandnew/index.jsp) on 2013-08-10. Retrieved 2011-06-01. 8. [↑](#cite_ref-8) ["Knowledge Plaza selected as a KMWorld Award 2010 finalist"](https://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=70972&). KMWorld. Retrieved 2026-04-07. 9. [↑](#cite_ref-9) ["I-Expo et KM/Forum : la veille et la connaissance à l'heure des choix"](https://web.archive.org/web/20180705180246/https://www.usinenouvelle.com/article/i-expo-et-km-forum-la-veille-et-la-connaissance-a-l-heure-des-choix.N133596). _Usinenouvelle.com/_. 15 June 2010. Archived from the original on 2018-07-05. Retrieved 2010-06-15.`{{[cite journal](https://en.wikipedia.org/wiki/Template:Cite_journal "Template:Cite journal")}}`: CS1 maint: bot: original URL status unknown ([link](https://en.wikipedia.org/wiki/Category:CS1_maint:_bot:_original_URL_status_unknown "Category:CS1 maint: bot: original URL status unknown")) 10. [↑](#cite_ref-10) ["Le Prix Lionel Van den Bossche 2008 pour l'entrepreneuriat attribué à la start-up Whatever (Louvain-la-Neuve)"](http://www.kbs-frb.be/pressitem.aspx?id=238898&LangType=2060). Fondation Roi Baudhuin. Retrieved 2010-06-15.`{{[cite web](https://en.wikipedia.org/wiki/Template:Cite_web "Template:Cite web")}}`: CS1 maint: deprecated archival service ([link](https://en.wikipedia.org/wiki/Category:CS1_maint:_deprecated_archival_service "Category:CS1 maint: deprecated archival service")) 11. [1](#cite_ref-vanderwal_11-0) [2](#cite_ref-vanderwal_11-1) [Thomas Vander Wal](https://en.wikipedia.org/wiki/Thomas_Vander_Wal "Thomas Vander Wal"). ["Optimize tagging UI for people search"](http://www.personalinfocloud.com/blog/2009/1/24/optimizing-tagging-ui-for-people-search.html). Retrieved 2009-01-24. 12. [↑](#cite_ref-helpcenter_12-0) ["Elium Help Center"](https://help.elium.com/). _help.elium.com_. Retrieved 2026-04-07. - [Official website](http://www.elium.com/)