---
source_url: "https://en.community.sonos.com/home-theater-229129/no-dolby-atmos-on-amazon-prime-video-or-hbo-max-6889910"
title: "No Dolby Atmos on Amazon Prime Video or HBO Max | Sonos Community"
mirrored_at: 2026-08-29T01:01:52.012Z
host: en.community.sonos.com
cited_in_42a: true
mirror_canonical: "https://index.42a.ai/en.community.sonos.com/home-theater-229129/no-dolby-atmos-on-amazon-prime-video-or-hbo-max-6889910"
---

> **Original source:** https://en.community.sonos.com/home-theater-229129/no-dolby-atmos-on-amazon-prime-video-or-hbo-max-6889910

I am able to get Dolby Atmos sound when watching shows on Apple TV+ and Disney+, but not when streaming from Amazon Prime Video or HBO Max. I am only getting Dolby Digital Plus (DD+) 5.1 with those two services, _despite_ that the content has the Dolby Atmos badge under the title screen.

My system is as follows:

Surround sound: Sonos Beam (gen 2) paired with a sub mini and two Era 100s (as surrounds). This is plugged into the **eARC** hdmi port.

TV: Sony Bravia - XR X90L (2023)

Streaming Device: Apple TV 4k (3rd generation). This is plugged into  **4k/120hz hdmi 2.1** port

I’ve tried playing around with some audio setting on both the ATV and the TV, but so far, I can’t get HBO nor Amazon to play Atmos, yet Disney and Apple TV+ don’t have an issue. I will also say that I tested the native Amazon app on the Sony platform, and that also only gives DD+ 5.1. My Netflix subscription doesn’t support Atmos, so I can’t test that application.

Any thoughts or advice would be greatly appreciated.

**Best answer by GuitarSuperstar**

Both Max and Prime Video recently changed their subscription tiers. On Max, you need the “Ultimate Ad-Free” plan to get 4K and Dolby Atmos. On Prime Video, you need the “Ad Free” plan to get Dolby Atmos.