--- source_url: "https://boi.org.il/en/bank-of-israel/iron-swords/information-on-the-banking-system-s-activity/?utm_source=openai" title: "Information on the banking system’s activity | בנק ישראל - הבנק המרכזי של ישראל" mirrored_at: 2026-08-29T01:01:41.693Z host: boi.org.il cited_in_42a: true mirror_canonical: "https://index.42a.ai/boi.org.il/en/bank-of-israel/iron-swords/information-on-the-banking-system-s-activity/index__q__utm_source_openai" --- > **Original source:** https://boi.org.il/en/bank-of-israel/iron-swords/information-on-the-banking-system-s-activity/?utm_source=openai [Skip to content](#contentAnchor "Skip to content") - [Home Page](https://boi.org.il/en/) - Bank of Israel - [The Bank of Israel’s Activities during the Swords of Iron War](https://boi.org.il/en/bank-of-israel/iron-swords/) - Information on the banking system’s activity ### Information on the banking system’s activity This page contains updates and information for the banking system’s customers. The Bank of Israel will publish a daily file including bank branches that are open according to reports from the banks in the special situation. We recommend that you check this file or the websites of the banks themselves. - [ ![](https://boi.org.il/media/rfgbrrnw/illustration_restriced.png) **Checks Without Cover** **Emergency Leniencies** ](https://boi.org.il/en/bank-of-israel/iron-swords/checks-without-cover-emergency-leniencies/ "שיקים ללא כיסוי - הנחיות לשעת חירום") ![](https://boi.org.il/media/b0tb00bg/%D7%97%D7%A8%D7%91%D7%95%D7%AA.jpg) #### The Bank of Israel Podcast – Leniencies During Wartime One week after the murderous terrorist attack and the outbreak of the Swords of Iron war, the Bank of Israel published a comprehensive program of leniencies that was adopted by all of the banks and credit card companies. Links to the banks’ websites with details of available branches Banking corporations’ public service call centers, and links to benefits granted by the banking corporations. **Banking corporation** **Call center number** **Dedicated emergency phone number** **Links to benefits** Hapoalim \*2407 [Link](https://www.bankhapoalim.co.il/he/is-cust-6) Leumi \*5522 For residents of the south - \*5946  [Link](https://www.leumi.co.il/Campaign/now_for_you/51932) Mizrahi-Tefahot \*8860 For residents of the south - \*5080  [Link](https://www.mizrahi-tefahot.co.il/info-for-our-customers/benefits-south/) Discount \*6111 For residents of the south – 076-805-7000  [Link](https://www.discountbank.co.il/DB/private/lp/state-of-emergency_service) First International  \*3009 Emergency number for residents of the south and area surrounding Gaza – 03-513-0084  [Link](https://www.fibi.co.il/wps/portal/FibiMenu/Marketing/Private/GeneralPages/Products) Otzar Hachayal    \*3390 PAGI    \*3360 Ubank    \*5234 Masad    \*2448 Yahav \*2616 For residents of the south – 02-500-9969  [Link](https://www.bank-yahav.co.il/news/pages/benefits-war-in-israel/) Bank of Jerusalem \*5727, 076-809-5111 For residents of the area surrounding Gaza – 076-809-5100  [Link](https://www.bankjerusalem.co.il/others/state-of-emergency) Mercantile Discount \*3477 For customers in confrontation areas in the north and south and those mobilized under emergency orders – 076-805-8700  [Link](https://www.mercantile.co.il/MB/private/lpage/emergency-service) One Zero \*8821 [Link](https://www.onezerobank.com/company/information/5504) Isracard \*6272 Emergency number for private customers – 03-636-4257 Emergency number for business owners – 1-800-840-840  [Link](https://digital.isracard.co.il/pages/Helping-residents/) CAL and Diners 03-572-6444 Dedicated line for relatives of the missing and killed (for blocking credit) – 03-572-5115  [Link](https://www.cal-online.co.il/service-and-support/iron-swords/) Max 03-617-8888 Emergency number for private customers – 03-617-7723; Emergency number for business owners – 03-617-7766 [Link](https://www.max.co.il/hakalot-war/lobby) \* The Bank of Israel is not responsible for what appears in the links to the banks’ websites.  These links are presented to the public in order to increase awareness and maximize customers’ rights, and should not be understood as advice. ## Banking corporations' ombudsmen Banking corporations’ ombudsmen **Address** **Online form** **Email address** **Phone number** **Banking corporation** 50 Rothschild Blvd., Tel Aviv, 6688314 [link](https://www.bankhapoalim.co.il/he/_contact-us/public-inquiries)   03-567-3697 Hapoalim POB 88, Lod, 7110001 [Link](https://www.leumi.co.il/Lobby/public_inquiries/39657/) [pniyot.tzibur@bankleumi.co.il](mailto:pniyot.tzibur@bankleumi.co.il) 076-885-7011 Leumi POB 3450, Ramat Gan, 5213603 [Link](https://www.mizrahi-tefahot.co.il/contact-us/public-inquiries/) [pzibur@umtb.co.il](mailto:pzibur@umtb.co.il) 076-817-0017 Mizrahi-Tefahot 156 Herzl St. Tel Aviv [Link](https://www.discountbank.co.il/DB/private/general-information/help/contact-us#1)   076-805-6566 Discount 63 Herzl Street, Ramle, 7240631 [Link](https://apps.fibi.co.il/kpatz/index.aspx?bid=31) [FibiPniyot@fibi.co.il](mailto:FibiPniyot@fibi.co.il) 03-513-8700 First International 12 Abba Hillel, Ramat Gan, 5250606 [Link](https://apps.fibi.co.il/kpatz/index.aspx?bid=46) [pniyot@bankmassad.co.il](mailto:pniyot@bankmassad.co.il) 03-564-1347 Masad Beit Yahav, 80 Yirmiyahu St., Jerusalem [Link](https://www.bank-yahav.co.il/public-inquiries/) [pniyot\_tzibur@yahav.co.il](mailto:pniyot_tzibur@yahav.co.il) 02-500-9956 Yahav 2 HaNegev, POB 1076, Airport City [Link](https://www.bankjerusalem.co.il/support/ombudsman-department)   \*5727 Bank of Jerusalem 125 Menachem Begin Blvd., Tel Aviv 6701201 [pniotz@mdb.co.il](mailto:pniotz@mdb.co.il) 076-804-4151/5 Mercantile Discount 3 Aminadav, first floor, Tel Aviv.  6706703 [Link](https://www.onezerobank.com/PublicInquiries)   One Zero 12 Bar Kochva, Bnei Brak, 5126105 [Link](https://digital.isracard.co.il/wiz/front/m/98ZJR484DM) [pniot@isracard.co.il](mailto:pniot@isracard.co.il) 03-636-4330 Isracard 13 Tfutzot Yisrael, Givatayim [Link](https://onlineforms.cal-online.co.il/index.html?token=&formId=147&systemId=3)   CAL 9 Ben Gurion, Bnei Brak [Link](https://online.max.co.il/Anonymous/publicinquiries.aspx?SourceGA=contact-us)   03-617-8631 Max